Penelope Martin
Tarrytown,NY
Summary
Dedicated student with extensive experience liaising with clients to facilitate access to community resources, treatment, and assistance programs. Proven track record in supporting client treatment plans and ensuring successful implementation. Compassionate and driven individual with an unwavering work ethic and a genuine passion for making a positive impact in the lives of others.
Overview
6
6
years of professional experience
Work History
Student Records Coordinator
Hudson Link for Higher Education in Prison
08.2023 - Current
- Assist Program Director in varying capacities
- Assist five Academic Coordinators with enrolling and maintaining our student body
- Maintenance of student files, records and all required documentation utilizing Salesforce
- Monitor employee compliance with operational standards
- Streamlined communication with faculty and staff for timely updates on student academic progress.
- Participated in relevant professional development opportunities to stay current on best practices within the realm of student records management.
- Collaborated with department heads to develop targeted strategies for student success and retention.
- Managed the accurate input and timely dissemination of academic calendar updates, ensuring all stakeholders were informed of important dates and deadlines.
- Ensured confidentiality of sensitive student information by adhering to strict privacy guidelines outlined under FERPA regulations.
- Assisted in coordinating transfer credit evaluations for incoming students, collaborating with relevant academic departments to ensure seamless integration into their chosen degree programs.
Internship
Hudson Link for Higher Education in Prison
01.2023 - 08.2023
- Assisted the Transitional Services Director in varying capacities
- Assisted the Educational Coordinators with student files
- Assisted in administrative duties including maintenance of files, records, and all required documentation
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Assistant Educational Supervisor
TCF Educational Department
01.2020 - 12.2022
- Monitored employee compliance with operational standards
- Completed weekly inventory as needed
- Assisted in administrative duties including maintenance of files, records, and all required documentation
- Coordinated workflow between departments and work areas
- Monitored equipment and purchased materials to meet demands of location, shift, or season
Assistant College Program Coordinator
Hudson Link for Higher Education in Prison
01.2019 - 12.2022
- Assisted with planning and coordination of programs and their activities
- Monitored implementation of program policies and practices
- Worked to keep programs on schedule, within stated budgets and functioning smoothly
- Supported program growth and development as necessary
- Scheduled and organized program-related meetings and events
- Oversaw the use of technology for program operations
- Created and maintained program records, reports, presentations, and proposals
Education
Master’s - Social Work
Wurzweiler School of Social Work, YESHIVA UNIVERSITY
Bachelor - Politics and Human Rights
Marymount Manhattan College
01.2022
Associate - Social Sciences
Marymount Manhattan College
01.2018
Skills
- Detail-oriented and Creative
- Time management
- Organizational Skills
- Leadership Experience
- Excellent Communication Skills
- Problem Solving Abilities
- Microsoft Office Specialist Certifications
- Collaboration and Teamwork
- Active Listening
- Relationship Building
Hobbies and Interests
- Reading
- Music
- Learning
- Swimming
- Traveling
Timeline
Student Records Coordinator
Hudson Link for Higher Education in Prison
08.2023 - Current
Internship
Hudson Link for Higher Education in Prison
01.2023 - 08.2023
Assistant Educational Supervisor
TCF Educational Department
01.2020 - 12.2022
Assistant College Program Coordinator
Hudson Link for Higher Education in Prison
01.2019 - 12.2022
Master’s - Social Work
Wurzweiler School of Social Work, YESHIVA UNIVERSITY
Bachelor - Politics and Human Rights
Marymount Manhattan College
Associate - Social Sciences
Marymount Manhattan College
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