Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christar Pich-Perkins

Syracuse,NY

Summary

Friendly Social Worker committed to providing services to strengthen home, school and community partnerships. Accomplished at resolving conflict and encouraging positive relationships. Bilingual with fluency in Khmer (Cambodian) and English to effectively communicate with multicultural clients. Becoming a Social Worker to learn ways to reach the needs of the individuals and communities. Also being able to advocate for the clients and respect their privacy and dignity through a holistic approach.

Overview

9
9
years of professional experience

Work History

Senior Student Records Coordinator

Syracuse University
10.2023 - Current
  • Participated in relevant professional development opportunities to stay current on best practices within the realm of student records management.
  • Contributed to a welcoming and inclusive campus environment by offering empathetic support to diverse student populations navigating administrative processes related to their educational records.
  • Provided exceptional customer service, addressing inquiries from students, parents, and faculty members regarding transcript requests, enrollment verifications, and other record-related matters.
  • Facilitated inter-departmental collaboration for seamless processing of grade changes, withdrawals, and other academic actions impacting student transcripts.
  • Partnered with IT professionals to troubleshoot technical issues related to student records management software.
  • Ensured confidentiality of sensitive student information by adhering to strict privacy guidelines outlined under FERPA regulations.
  • Assisted with typing, data entry, document processing, and answering incoming calls and emails as required.
  • Updated records with new information.
  • Utilized document software to index, store and retrieve records. ( Software like OnBase-Hyland and MySlice).

Intern

Saber Statesman Health And Rehabilitation Center
08.2021 - 01.2022
  • Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
  • Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
  • Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
  • Encouraged socialization and engagement through therapy, music therapy and social activities.
  • Explained medical care options to help families make informed healthcare decisions.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Discharge Planning

Intern

Casa Del Carmen
08.2020 - 05.2021
  • Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Shared and offered resources to clients.
  • Worked hand and hand to offer food to clients and their families during the pandemic.


Customer Service Associate

Dick Sporting Goods
09.2016 - 03.2018
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Bachelor of Social Work - Social Work

Cairn University
Langhorne, PA
05.2022

Associate of Science - Human Services

Onondaga Community College
Syracuse, NY
05.2018

Skills

  • Communication
  • Attention to Detail
  • Client Advocacy
  • Case Management
  • Intervention Planning
  • Referrals and Networking
  • Resource Navigation

Timeline

Senior Student Records Coordinator

Syracuse University
10.2023 - Current

Intern

Saber Statesman Health And Rehabilitation Center
08.2021 - 01.2022

Intern

Casa Del Carmen
08.2020 - 05.2021

Customer Service Associate

Dick Sporting Goods
09.2016 - 03.2018

Bachelor of Social Work - Social Work

Cairn University

Associate of Science - Human Services

Onondaga Community College

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