Stacey McConahay

Fulfills student transcript request
Maintains and updates students records
Customer service to students, faculty, and staff
Assist during registration periods with data entry, troubleshooting, and support for students registering for classes

Analyzed and optimized financial operations
Controlled bookkeeping, supplies, customers, orders, and other clerical services
Handled accounts, payments, and refunds

Case worker specialist assessing family and individual client needs such as heath care, food, and emergency funding services while keeping a calm and professional demeanor
Made appropriate referrals and recommendations for emergency and crisis situations as necessary
Maintained resource network and relationships for a variety of relevant community services and clients from different backgrounds

Handling of processing, projects, and managed communication for all commercial lines
Evaluated agency requests for new businesses, endorsements, and renewals
Supported policy review including quote support, policy coding, coverage review, error corrections, risk factors, and correcting classifications.