Penelope Paulino
Opa-locka,FL
Summary
Dedicated Transportation Specialist experienced in overseeing deliveries and optimizing logistics operations. Achieved operational goals through strong organizational skills and effective project management strategies. Committed to enhancing customer relations and fostering professional growth.
Overview
1
1
Language
21
21
years of professional experience
Work History
Transportation Specialist
Family Resource Center of South Florida
Miami, Florida
02.2026 - Current
- Coordinated transportation schedules for client services and community events.
- Monitored passenger safety during routes and enforced regulations to maintain best-in-class safety and service levels.
- Monitored driver performance to ensure compliance with safety regulations and company policies.
- Assisted in logistics planning to ensure timely delivery of resources.
- Collaborated with team members on improving transportation processes and efficiency.
- Kept transportation operations in compliance with company, legal and safety requirements.
- Communicated regularly with customers regarding changes in routes or estimated delivery times.
Site Coordinator
Miami Music Project
Miami Gardens, FL
09.2024 - 02.2026
- Coordinated music education programs for diverse student populations.
- Managed schedules for instructors and student performances effectively.
- Communicated with parents about student progress and program updates.
- Maintained inventory of musical instruments and educational materials efficiently.
- Organized and managed logistics for multiple events.
- Ensured compliance with all applicable regulations related to the event.
- Maintained accurate records of employee attendance and payroll information.
- Managed schedules and timelines for site projects, ensuring completion within deadlines.
- Oversaw compliance with safety regulations, reducing workplace accidents by a significant percentage.
- Coordinated daily site operations, ensuring all activities aligned with project goals.
Lead Manager
Old Navy, Gap
Miami Gardens, Florida
08.2023 - 09.2024
- Supervised team members to ensure efficient store operations and customer service.
- Trained staff on product knowledge and company policies for improved performance.
- Managed inventory levels and organized merchandise displays for optimal presentation.
Transportation Specialist
GVC II
The Bronx, New York
08.2016 - 12.2019
- Coordinated transportation schedules for client services and community events.
- Assisted in logistics planning to ensure timely delivery of resources.
- Communicated with vendors to arrange transportation needs for clients.
Assistant Site Manager
I’ll Forno Bakery
The Bronx, NY
04.2005 - 10.2015
- Assisted in managing daily bakery operations and team coordination.
- Supported inventory management and stock replenishment processes.
- Facilitated employee training and onboarding for new staff members.
- Implemented quality control measures for baked goods and ingredients.
- Communicated with suppliers to maintain ingredient availability and standards.
- Oversaw customer service interactions to ensure satisfaction and resolve issues.
- Performed administrative tasks such as preparing invoices, tracking expenses and coordinating payments.
- Maintained accurate records of all personnel, inventory, equipment and supplies.
- Managed the ordering process for tools, materials and other supplies required for the job site.
Education
Washington Irving High School
New York, NYSkills
- Transportation logistics
- Logistics planning
- Route optimization
- Route planning
- Safety compliance
- Performance monitoring
- Customer communication
- Time management
- Problem-solving
- Team collaboration
Languages
Spanish
Native/ Bilingual
Timeline
Transportation Specialist
Family Resource Center of South Florida
02.2026 - Current
Site Coordinator
Miami Music Project
09.2024 - 02.2026
Lead Manager
Old Navy, Gap
08.2023 - 09.2024
Transportation Specialist
GVC II
08.2016 - 12.2019
Assistant Site Manager
I’ll Forno Bakery
04.2005 - 10.2015
Washington Irving High School