Penelope Robveille
Broadlands,VA
Summary
Friendly and welcoming, with the ability to create positive and inviting atmosphere. Possesses strong communication skills and can quickly adapt to new systems and processes. Dedicated to delivering excellent customer service and ensuring smooth operations. Currently looking for a summer/seasonal job to work when home from college.
Overview
2
2
years of professional experience
Work History
After-School Care Provider
St. Theresa's Catholic School
08.2023 - 04.2024
- Developed strong relationships with students, creating a welcoming environment.
- Enhanced safety by effectively supervising after-school activities.
- Provided homework assistance, resulting in better understanding of subject material.
- Enforced rules and managed behavior through appropriate discipline.
Restaurant Hostess
Ford's Fish Shack
08.2023 - 03.2024
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
Retail Sales Associate
Dick's Sporting Goods, Inc
08.2022 - 04.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
Education
BBA - Accounting And Finance
Texas A&M University
College Station, TX05-2028
Skills
- Customer service
- Greeting guests
- Strong multitasking
- Active learning
- Teamwork
- Problem-solving
- Collaboration
- Time management
- Tutoring experience
- Childcare
Timeline
After-School Care Provider
St. Theresa's Catholic School
08.2023 - 04.2024
Restaurant Hostess
Ford's Fish Shack
08.2023 - 03.2024
Retail Sales Associate
Dick's Sporting Goods, Inc
08.2022 - 04.2023
BBA - Accounting And Finance
Texas A&M University
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