Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Penelope Toledo

Orange City

Summary

My name is Penelope Toledo, I am a creative, organized and experienced at costumer service. I am currently looking for a job where I can grow and develop new skills. I have the ability to adapt very easily, while also learning at a fast pase. I am fluent in both Spanish and English. I am currently going to school part time in order to gain a degree in cosmetology.

Overview

3
3
years of professional experience

Work History

Foxtail Barista

Costumer Service
08.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Marshalls

Retail Store
06.2022 - 10.2022
  • Helped costumers in order to give them a great experience while also acquiring higher sales.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Proven ability to learn quickly and adapt to new situations.

Education

GED - General Studies

Lake Mary High School
655 Longwood Lake Mary Rd, Lake Mary, FL 32746
05-2023

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Creative
  • Cash handling
  • Problem-solving
  • Hospitality service expertise
  • FLUENT in Spanish
  • Product displays
  • Multitasking and organization
  • Verbal and written communication

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Foxtail Barista

Costumer Service
08.2023 - Current

Marshalls

Retail Store
06.2022 - 10.2022

GED - General Studies

Lake Mary High School
Penelope Toledo