PENELOPE WOOD
Crested Butte,CO
Summary
Highly-motivated, self-sufficient individual who strongly believes that everything should be left better than it was found. Who excels in teamwork, leadership, integrity, communication, organization, adaptation, problem-solving, and working under pressure. Someone who finds a steady hand in a crisis and a calm mind in chaos. Who believes that the most important thing in life is service, connection, and the ability to give back to someone or something much larger than yourself.
Overview
16
16
years of professional experience
Work History
Live-In Nanny
Chris and Lacey Meyer
03.2021 - Current
- Brought forth dedication and passion for helping five children feel safe, happy, healthy, and understood in their home.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Met with parents about daily activities, positive developments, and issues.
- Assisted with housework such as laundry and cooking for eight people.
- Upheld highest standards of honesty and integrity.
- Remained flexible, adaptable, and punctual.
- Maintained accident-free driving record.
- Effectively problem-solved to contribute to happy and safe environment.
- Followed instructions and took initiative when necessary.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
Crisis Specialist
Navos
09.2020 - 03.2021
- Provided on-site crisis response and intervention services to adults, youth, and families.
- Brought forth the knowledge and skills to handle crisis situations in an organized and effective manner.
- Provided crisis intervention methods and safe physical restraint practices when necessary.
- Held a caseload of 20+ clients in need of crisis service and helped to connect them to needed resources, treatment, and communities.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Worked diligently to connect crisis clients to long-term therapy and medication services to ensure their safety post crisis situations.
Clinical Supervisor
DESC
04.2020 - 09.2020
- Led and directed team of six clinical personnel and support staff.
- Assessed patients, determined needs, and managed care.
- Developed and adjusted work schedules for full-time and part-time staff.
- Responded to crisis situations with calm and professional approach to optimize support.
- Facilitate hiring of qualified crisis personnel by interview applicants and making recommendations for employment.
- Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
- Provided and administered Narcan, as needed, in the community.
- Provided support to the un-housed and addicted community in Seattle.
Psychiatric Triage, Team Lead
Denton County MHMR
12.2017 - 04.2020
- Provided crisis intervention and completed psychiatric evaluations at Psychiatric Triage and on-call with MCOT to persons in crisis to determine the level of care needed, e.g. outpatient or inpatient.
- Worked closely with Denton County Mental Health Deputies to ensure safe transport of client to inpatient treatment, as needed.
- Completed psychiatric evaluations while on-call at medical hospitals, psychiatric hospitals, jails, prisons, residences, universities, and in the community to provide support and recommend level of care of a person in crisis.
- Helped train new and current employees to ensure they were providing safe, relevant, and up to date services to clients who are struggling with thoughts of suicide.
- Worked closely and maintained positive relationships with local psychiatric and medical hospitals to ensure easy transition from location of evaluation to needed treatment.
- Upheld protocol to ensure safety of staff and clients during crisis intervention and communicated extensively with supervisors to provide necessary updates and information.
Residential Counselor
Phoenix House
12.2016 - 12.2017
- Worked as a counselor for residential patients, age 13 to 18, struggling with substance use and mental health disorders.
- Worked with patients using Cognitive Behavioral Therapy, Person-Centered Therapy, and Solution-Focused therapy to help guide them to recovery through finding the core issues that creates the need to use drugs and alcohol as a coping mechanism.
- Held a caseload of up to 10 residential patients.
- Conducted group therapy with 20+ patients, three times per week.
- Worked closely with insurance companies and advocated for my patients to continue services in rehabilitation services, as needed.
- Conducted family therapy weekly with each patient on my case-load to provide education on substance use disorders, mental health disorders, skills, and positive communication in hopes of rebuilding a strong bond within the family system.
- Communicated behavior choices to residents by outlining positive and negative consequences of choices.
- Supported residents in coping with emotions and fears through one-on-one sessions.
Intensive Crisis Case Manager
Denton County MHMR
02.2015 - 12.2016
- Completed home and/or community visits to any crisis client that was given a psychiatric evaluation the previous day and sent outpatient to ensure safety and connect client and family with outpatient resources needed to continue therapy, as needed.
- Completed phone calls with any crisis clients that were given a psychiatric evaluation the previous day and sent inpatient to a psychiatric facility to ensure their safety and participation in groups and services being provided by the hospital.
- Carried a 10+ client case-load and provided intensive crisis therapy to provide specialized services during time of crisis before helping them to step down to a lower level of care and continue therapy on a more outpatient basis.
- Met with clients weekly to help connect and provide them with necessary resources and communities to encourage connection, treatment, and progress in their stability.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Coordinated patient discharge planning and follow-up care.
- Assessed risk factors of patients and made referrals for further services.
Boatswain's Mate Third Class
United States Coast Guard
11.2007 - 12.2011
- Completed four years of active duty military service with an honorable discharge.
- Oversaw underway replenishment procedures to maintain equipment used in unloading and loading cargo.
- Oversaw cargo handling and inspected anchoring, mooring, fueling, towing, and transferring of personnel and cargo.
- Trained deck division personnel in upkeep of ship's external structure, marlinspike, painting, rigging and deck equipment.
- Performed Search and Rescue (SAR) operations and responded to both military and civilian ships needing assistance.
- Directed ship navigation and route preparation.
- Prioritized safety procedures when operating vessels, controlling speed, berthing and unberthing, giving optimal protection to crew and equipment.
Education
Master of Science - Rehabilitation Counseling
University of North Texas
Denton, Texas05.2018
Bachelor of Applied Arts and Science - Psychology
University of North Texas
Denton, Texas12.2014
Skills
- Adaptability
- Leadership and Teamwork
- Ability to Work Under Pressure
- Critical thinking and problem solving
- Effective Time Management
- Communication Skills
- High Attention to Detail
- Safety Planning
- Goal Setting
- Case Management
- Clinical Documentation
- Individual Counseling
- Group Facilitation
- Providing Community Referrals
- Crisis Intervention
Timeline
Live-In Nanny
Chris and Lacey Meyer
03.2021 - Current
Crisis Specialist
Navos
09.2020 - 03.2021
Clinical Supervisor
DESC
04.2020 - 09.2020
Psychiatric Triage, Team Lead
Denton County MHMR
12.2017 - 04.2020
Residential Counselor
Phoenix House
12.2016 - 12.2017
Intensive Crisis Case Manager
Denton County MHMR
02.2015 - 12.2016
Boatswain's Mate Third Class
United States Coast Guard
11.2007 - 12.2011
Master of Science - Rehabilitation Counseling
University of North Texas
Bachelor of Applied Arts and Science - Psychology
University of North Texas
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