Pennie Spencer

Independent Contractor

Riley Freight Solutions

Houston

01.2024 - Current

Coordinated shipping of products or services to customers in a timely manner.
Assisted in loading and unloading items into vehicles as needed.
Collected and distributed records between personnel and outside stakeholders.
Complied with all local, state, and federal regulations regarding the transport of medical materials, including DOT standards.
Adhered to HIPAA regulations when handling sensitive materials.
Communicated effectively with dispatch and management to report progress and any issues encountered during transport.
Maintained detailed logs of all deliveries including dates, times, locations.
Provided excellent customer service, resolving any delivery-related issues and maintaining professional interactions with medical staff and clients.
Actively participated in ongoing training regarding new transport technologies, healthcare regulations, and safety procedures to enhance job performance and compliance.
Conducted daily vehicle inspections to ensure operational safety and reliability, addressing any issues promptly.
Ensured the proper packaging and labeling of specimens according to established protocols, reducing the risk of contamination or damage.
Utilized GPS and routing software to plan efficient routes, minimizing delivery times and fuel consumption.
Collaborated with healthcare providers to understand specific handling requirements for different types of medical specimens and products.
Responded quickly to any changes or requests from dispatch personnel.

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