Penny Billings
Bradenton,FL
Summary
Proactive Home Health RN Case Manager and work history with extensive experience managing complex caseloads efficiently and reducing hospital readmissions through diligent patient monitoring. Skilled in advanced wound care, medication administration, patient education, and interdisciplinary collaboration. Bringing strong leadership, regulatory compliance, and compassionate patient care to drive optimal health outcomes.
Overview
22
22
years of professional experience
Work History
Home Health RN Case Manager
Patients First Home Care
06.2024 - Current
- Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records.
- Expedited wound healing using advanced wound care techniques such as wound vac.
- Reduced hospital readmissions through diligent monitoring of patients'' progress and timely interventions in-home settings.
- Improved medication adherence through thorough education on drug administration, interactions, and potential side effects.
- Promoted a safe living environment for patients by conducting thorough home safety evaluations and recommending necessary modifications or equipment upgrades.
- Empowered patients and their families to take an active role in care decisions, fostering a sense of self-efficacy and improving long-term health outcomes.
- Conducted comprehensive assessments to identify patient risks, establish baseline health status, and determine appropriate intervention strategies.
- Prevented complications from chronic illnesses like diabetes or heart failure through targeted patient education initiatives tailored to individual needs.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
Clinical Director
Empath Health
11.2016 - 04.2024
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Mentored staff members through professional development opportunities, fostering a culture of continuous learning and growth.
- Cultivated a positive organizational culture that supported employee engagement, teamwork, open communication, ethical behavior, accountability.
- Conducted regular performance evaluations for clinical staff, identifying areas for improvement and providing constructive feedback for growth.
- Oversaw and managed a team of seven nurses, six certified nursing assistants, three SW and Chaplain.
- Demonstrated a strong ability top interact and connect with customers from diverse age groups, cultures and backgrounds.
Camp Nurse
Jewish Family and Children Services
11.2021 - 12.2023
- Developed strong rapport with campers, addressing their concerns and needs while fostering trust in the nursing staff.
- Managed sensitive situations involving homesickness or mental health concerns with empathy and professionalism.
- Served as a reliable resource for parents seeking information about vaccinations or other pre-camp requirements.
- Cultivated positive relationships with local healthcare providers to facilitate efficient referrals when needed during off-campus visits.
RN Case Manager/Coach
Humana
02.2012 - 12.2016
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with interdisciplinary team to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
Director of Nursing
Bright Day Home Health
11.2011 - 02.2012
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Strategized community outreach and new company marketing tactics.
RN. Charge Nurse
Sarasota Memorial Hospital
12.2002 - 11.2010
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Specialized in Oncology patients, including end of life care.
Education
Associate of Science - Nursing
State College of Florida, Manatee-Sarasota
Bradenton, FL10.2002
Skills
- Strong Communication Skills
- HIPAA Compliance Understanding
- Clinical assessment
- Compassionate patient care
- Multidisciplinary team collaboration
- Patient and Family Education
- Patient care planning
- OASIS proficiency
- Family Support
- Care Coordination
- Care Plan Adherence
Gardening, Reading, Yoga, Photography
I love to live a balanced life. I work hard and then renew in my garden, by reading and learning, nature and walking, yoga and photography.
Timeline
Home Health RN Case Manager
Patients First Home Care
06.2024 - Current
Camp Nurse
Jewish Family and Children Services
11.2021 - 12.2023
Clinical Director
Empath Health
11.2016 - 04.2024
RN Case Manager/Coach
Humana
02.2012 - 12.2016
Director of Nursing
Bright Day Home Health
11.2011 - 02.2012
RN. Charge Nurse
Sarasota Memorial Hospital
12.2002 - 11.2010
Associate of Science - Nursing
State College of Florida, Manatee-Sarasota
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