Deanna J Ragan, RN
Sun City Center,FL
Summary
Dynamic Registered Nurse bringing 32+ years treating patients, coordinating care with other healthcare staff and functioning as the team lead and mentor. Proven history of leveraging critical thinking, analysis and medical knowledge to deliver superior care in high-pressure environments. Flexible, problem-solver with commitment to patient satisfaction. Adapting to individual patient concerns while providing top-echelon care. Highly collaborative team leader with commitment to improved patient outcomes and satisfaction.
Seeking employment as a Branch Director with a company that provides opportunities for professional growth and demonstrates supportive employee interaction. A company that focuses on providing top notch patient care, while making employee satisfaction and retainment a priority.
Overview
30
30
years of professional experience
Work History
Home Health RN Branch Director
Patients First Home Care
05.2024 - 06.2024
- Coordinated with corporate leadership to align branch goals with company objectives, ensuring a unified business strategy across all locations.
- Conducted regular performance evaluations for staff members, providing constructive feedback and facilitating professional development opportunities.
- Implemented comprehensive employee training programs to improve staff skills, productivity, and retention rates.
- Led a team of professionals to deliver exceptional customer service, resulting in increased client satisfaction scores.
- Cultivated a positive work environment that fostered collaboration, teamwork, and high employee morale.
- Managed branch budget effectively, ensuring optimal resource allocation and cost control measures were in place.
- Supported department of 20+ employees by answering questions and providing one-on-one mentoring.
- Assessed employee performance and developed improvement plans.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Maintained friendly and professional customer interactions.
- Complied with regulatory guidelines and requirements.
- Established and checked coding procedures, monitored reports and updated internal files.
- Promoted a culture of continuous improvement within the nursing department by regularly soliciting feedback from staff members and incorporating suggestions into practice when appropriate.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
- Successfully managed resources within budget constraints while maintaining high-quality care standards for all patients served.
RN Home Health Clinical Manager
Concierge Home Care
02.2024 - Current
- Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing patient Plan of Care (POC) for Medicare and Managed Care patients.
- Monitors cases to ensure documentation is in compliance with regulatory agencies and requirements of third-party payers. Ensures final audits/billing are completed timely and in compliance with Medicare regulations.
- Coordinates communication between team members/attending physicians/caregivers to ensure the appropriateness of care and outcome planning.
- Works in conjunction with the Branch Director and Company Finance Department to establish location's revenue and budget goals.
- Participates in sales and marketing initiatives.
- Supervises all clinical employees assigned to a specific location. Responsible for the overall direction, coordination, and evaluation of the location. Carries out supervisory responsibilities in accordance with Company policies and procedures.
- Handles necessary employee corrective action and discipline issues fairly and objectively, in consultation with the Human Resources Department and the Executive Director/Director of Operations.
- Participates in the interviewing, hiring, training, and development of direct care clinicians. Evaluates their performance relative to job goals and requirements. Coaches staff and recommends in-service education programs, when needed. Ensures adherence to internal policies and standards.
- Assesses staff education needs based on own the review of clinical documentation in addition to feedback and recommendations by Utilization Review staff. Upon completion of the assessment, creates and conducts regular staff education as needed.
- Analyzes situations, identifies problems, identifies and evaluates alternative courses of action through the utilization of Performance Improvement principles.
- Responsible for review of the appropriate number of Case Managers and clinical staff documentation to include starts-of-care, resumption-of-cares, and re-certifications, for appropriateness of care, delivery, and documentation requirements.
- Responsible for the QA/PI activities. Works with Utilization Review staff relative to data tracking for performance review and outcomes of care analysis to determine efficiency, the efficacy of case management system as well as any other systems and process. Competently performs patient care assignments and staff management activities.
- Provides direct patient care on an infrequent basis and only in times of emergency.
- Acts as Branch Director in his/her absence.
- Interprets Company standards and Company policies and procedures to ensure compliance with external regulatory authorities and ensures that caregiver clinical documentation meets internal standards.
- Participates in performance improvement activities, maintains ongoing clinical knowledge through internal and external training programs. Provides interpretation of knowledge and direction to staff.
- Maintains relationships with referral/community sources. Participates in professional organizations and conducts care-related programs.
RN Clinical Manager
Amedisys Home Care
08.2023 - 11.2023
- Managed patient caseloads effectively of approximately 160 census, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
- Assisted the Director of Clinical Services/Administrator in supervising home health services to patients in place of residence by physician orders and strives to provide the highest quality of care. Some examples include:
- Complied with accepted professional standards and principles
- Followed Agency policies and procedures to set an example for employees
- Maintained compliance with all Standard Operating Procedures
- Reviewed clinical documentation and maintains current knowledge of all Medicare, Federal, Insurance, Company, and Hospital guidelines, policies, and protocols
RN Clinical Manager
Visiting Nurse Association Of Florida
02.2023 - 08.2023
- Responsible for supervising the day-to-day activities of a large home heath care company by handling both medical and administrative tasks.
- Responsible for developing and managing budgets, creating schedules for other employees, hiring and training new team members.
- Day-to-day duties and responsibilities include: Oversee daily Home Care, Take inventory, and order necessary supplies and equipment, Hire and train new employees.
- Create new policies and procedures and ensure they make staff aware of new changes.
- Supervise staff and complete routine performance reviews.
- Ensure the healthcare team is following provincial/territorial and federal healthcare regulations.
- Update patient medical records. Reviewing, editing and approving Medicare and commercial payer POCs, rectifications and patient orders. Reviewing and approving frequencies while utilizing PDGM guidelines based on diagnoses and Oasis documentation.
- Perform weekly case management meetings and education to all clinicians and performing quarterly and annually competency skills and supervisory visits to all clinicians.
- Proficient in HCHB EMR system, SHP, Medilogic Pulse and Microsoft Office.
RN Clinical Manager
Family Home Health Services
11.2021 - 02.2023
- Responsible for managing the day today operations of the Home Health patient with a census of 130 plus patients.
- Overseas the care provided to the homebound patient and supervising of all clinicians including nurses, therapist and home health aids while meeting the patient's needs.
- Responsible for conducting IDT meetings weekly and ongoing yearly education and mentoring of new and existing staff.
- Day-to-day responsibilities include reviewing new referrals and accepting, reviewing and approving Medicare and commercial insurance plan of cares, new orders and acting as a liaison between all staff members, patients and providers.
- Knowledgeable and providing care to Medicare and Commercial Insurance patients.
- Acted as interim Dion, responsible for the day today operations of the Home Health Care setting.
- Knowledgeable and all EMR and other computer software.
RN Clinical Manager
Medical Services Of America Inc.
12.2020 - 11.2021
- Assist clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing plan of care.
- Attend case conference meetings with personnel to facilitate coordination of care and discussion of interdisciplinary group involvement.
- Conduct quarterly record reviews and communicated findings and recommendations to Clinical Director and personnel.
Assist in screening and interviewing process of new employees and made recommendations for employment of individuals. Assisted in orientation of new employees.
Assist Clinical Director and other supervisory personnel in planning, implementation and evaluation of in-service and continuing education programs. - Assist in formulating, revising, implementing, and evaluating organization policies, procedures, goals and objectives, both short and long range.
Complied with accepted professional standards and principles.
Assess health needs of community and assisted in development of plan(s)/ program(s) to meet needs. Participated in public relation and community activities that promote organization's role as effective member of home health care delivery system. Promoted customer service orientation to all personnel.
Participate actively in quality assessment performance improvement program.
- Responsible for handling patient censes of 100+
- Oversee daily work flow of 20+ clinicians
- Organize and facilitated IDT meetings weekly, discussing current census, admissions, discharges, hospitalizations and recertification.
- Identify nurses' and staff training needs and devised training programs to close gaps.
- Deliver effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
- Implement new policies and educated staff on changes.
- Facilitate hiring of clinical and non-clinical staff by interviewing applicants and making recommendations for employment.
- Promote high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Communicate effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Implement ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practices.
- Delegate tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Regularly evaluate employee performance and provided feedback.
- Provide ongoing case management to all patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Receiving, processing and assigning appropriate staff for all patient referrals.
- Process all Oasis RAPS and Plan of Care
- Mentor staff on all clinical skills and documentation
- Demonstrate Knowledge of PDGM & RCD
- Strong knowledge of Medicare Regulation and COP's
- QAPI Knowledge and Education of Staff
- Field Supervisory Visits
- Administrative On-Call Rotations
Home Health RN Case Manager
Pinnacle Home Care
01.2020 - 12.2020
- Completed Oasis assessments while adhering to Pinnacle Home Care and Medicare requirements and standards.
- Performed preventative measures and maintained firm safety levels to avoid spread of infection and disease including, COVID-19
- Completed admission, recertification, resumption and routines visits while focusing on supportive documentation for appropriateness.
- Trained, guided, supported and supervised home health aide care providers and other support staff.
- Provided complete care to homebound patients, including physical assessments, medication and chronic/complex disease.
- Maintained knowledge of regulatory requirements, to include accrediting bodies, federal, state and local requirements
- Educated patients and loved ones about different treatment options and outside care approaches, reducing burden on hospital resources.
- Reduced care costs without sacrificing quality through effective service coordination and multidisciplinary collaboration.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Managed case load of 40+ patients while providing exemplar, comprehensive and community-based care.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Coordinated successfully and with full compliance to prevent infections according to Pinnacle and Joint Commission standards.
- Mentored new RNs entering the field of home health case management fostering a supportive learning environment for professional growth.
RN Case Manager
Carter Healthcare Inc.
07.2016 - 01.2020
- Introduced changes to patient care plans based on regular evaluations and patient changes.
- Performed complete case management for 30+ patient case load.
- Provided complete care to home health patients, including physical assessments, medication and chronic disease management.
- Organized and managed care of patients undergoing various therapies and procedures, including chemotherapy and infusion therapy.
- Applied nursing expertise to meet needs of adult/geriatric patients in challenging home environment.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Audited charts and reviewed clinical documents to verify accuracy.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Strengthened training and nursing knowledge by taking part in continuing education programs and team building workshops.
- Adhered to strict safety measures by carefully determining proper dosages before administering medications.
- Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging support to provide comprehensive care to over 9+ patients daily.
Registered Nurse, Emergency Department
Brandon Regional Hospital
12.2011 - 01.2016
- Orchestrated quality-driven, cost-effective care for as many as 40+ patients each day in high-volume Level 1 Trauma setting.
- Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Provided exceptional care to 40+ high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Monitored and continually recorded progress for up to 40+ patients per shift.
- Contributed substantially to successful department JACHO accreditation by consistently operating to highest standards of care.
- Fostered improvement in all operational facets, including staff development, personnel training and standards of patient care.
- Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging support to provide comprehensive care to over 40+ patients daily.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care.
- Performed triage on all incoming patients and determined severity of injuries and illnesses.
- Audited charts and reviewed clinical documents to verify accuracy.
- Precepted new emergency room nurses, providing guidance on unit functions and individual roles, hospital policies and procedures and nursing best practices.
RN
Brandon Surgery Center
Brandon , Fl
01.2011 - 08.2011
- Self-motivated, with a strong sense of personal responsibility.
- Enhanced safety protocols by conducting regular equipment inspections and maintenance tasks.
- Aided in creating a positive work culture that emphasized teamwork, open communication, and accountability among melter staff members.
- Maintained and replaced casts and molds according to company requirements.
- Maintained a clean work environment, adhering to strict industry regulations for employee health and safety.
- Safeguarded environmental compliance by properly disposing of hazardous materials according to company policies and industry regulations.
- Participated in quality improvement initiatives within the department, analyzing current practices and making recommendations for improvements that ultimately enhanced patient outcomes.
- Developed strong rapport with surgeons through effective communication skills and demonstration of clinical competence during procedures.
- Streamlined communication between surgeons, anesthesiologists, and support staff, resulting in seamless coordination during surgeries.
- Provided one-on-one education to patients on pain management techniques, promoting comfort and reducing the need for excessive medication use postoperatively.
- Improved overall patient satisfaction by consistently delivering high-quality care and fostering strong relationships with patients and their families.
- Collaborated with the interdisciplinary team to develop individualized patient care plans, ensuring optimal outcomes.
- Evaluated patient histories, complaints, and current symptoms.
- Monitored patient reactions after administering medications and IV therapies.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Hospice Registered Nurse Case Manager
Lifepath Hospice
Tampa , Fl
09.2002 - 01.2011
- Provided emotional support to patients and their families during the end-of-life process, promoting dignity and comfort.
- Cultivated a positive team culture through role modeling, active listening, and open communication with peers and supervisors.
- Monitored and evaluated patient progress, adjusting care plans accordingly for best possible outcomes.
- Conducted family meetings facilitating discussions surrounding goals of care, advance directives establishment or modification.
- Promoted an environment conducive to open communication among staff members regarding complex cases or challenging situations.
- Efficiently managed caseloads while adhering to regulatory guidelines ensuring compliance with Medicare conditions of participation.
- Ensured timely delivery of medical treatments for optimal symptom management while maintaining a high level of compassion.
- Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
- Provided ongoing mentorship and education to new hires within the hospice nursing team for enhanced clinical competency development.
- Coordinated discharge planning with multidisciplinary teams for smooth transitions from acute care settings to home-based hospice care.
- Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.
- Proactively identified potential barriers to quality care delivery and implemented solutions for improved service provision.
- Served as a liaison between patients, families, and healthcare providers to ensure seamless delivery of hospice services.
- Maintained accurate documentation of patient interactions, assessments, interventions, and responses to care.
- Educated patients and families about illness progression, treatment options, and available resources for additional support.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
ER Registered Nurse
Tampa General Hospital Emergency Room
Tampa , Fl
01.1998 - 09.2002
- Observed and recorded signs, symptoms, behaviors and physiological status of patient.
- Fostered professional collaboration and participation of staff in decisions affecting patient care and practice environment.
- Mentored new nursing staff members, promoting professional development and enhancing the overall quality of care provided within the ER setting.
- Actively participated in quality improvement initiatives by identifying areas for potential improvement and suggesting evidence-based solutions.
- Adhered to required infection control, isolation procedures and aseptic techniques in delivery of patient care.
- Developed strong relationships with colleagues across departments, fostering a collaborative work environment that enhanced overall patient care delivery processes.
- Maintained a clean and safe environment for patients and staff, adhering to infection control protocols and reducing the risk of hospital-acquired infections.
- Participated in ongoing education initiatives to remain current on best practices in emergency nursing care.
- Increased efficiency within the triage system by prioritizing cases based on severity levels.
- Administered prescribed medications and treatments, adhering to hospital protocols and regulatory guidelines.
- Enhanced patient care by conducting thorough assessments and developing individualized nursing plans.
- Evaluated the effectiveness of implemented nursing interventions regularly through feedback from both patients and other healthcare team members.
- Provided emotional support for patients and families, fostering trust and rapport during challenging situations.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans, maximizing patient outcomes.
- Assembled equipment and supplies for diagnostic or treatment procedures in specialty service areas.
- Managed multiple tasks simultaneously while maintaining a high level of attention to detail under pressure during busy shifts in the ER department.
- Coordinated discharge planning processes effectively resulting in a smoother transition for patients back into their communities.
- Contributed to a reduction in medication errors by implementing a double-check system for drug administration.
- Streamlined the admission process for patients, resulting in reduced waiting times and improved patient satisfaction.
- Planned, prioritized and provided nursing care by applying advanced specialty clinical nursing knowledge and skills to support comfort and safety of patients and families.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
LPN
Tampa General Hospital
Tampa , Fl
04.1994 - 01.1998
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans, maximizing patient outcomes.
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Cared for wounds, provided treatments, and assisted with procedures.
- Demonstrated adaptability in working with diverse patient populations across various healthcare settings.
- Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Assisted with admissions, appointments, transfers, and discharges.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Facilitated smooth transitions from acute care settings to long-term care facilities or home environments.
- Assisted physicians during examinations or procedures as needed, playing a vital role in the overall patient experience.
- Addressed any concerns or questions posed by patients or family members promptly to maintain confidence in their care plan.
- Reduced medication errors by accurately administering medications and diligently verifying patient information.
- Increased nursing team cohesiveness through active participation in staff meetings and open communication with colleagues.
- Supported the delivery of evidence-based interventions by staying current on best practices in the field of nursing.
- Contributed to continuous quality improvement efforts by identifying areas for potential growth within the nursing practice.
- Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Developed and implemented individualized patient care plans.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
Education
Associate Degree In Nursing - Registered Nurse
Hillsborough Community College
Plant City, FL12.1998
Skills
- Patient and family advocacy
- Telehealth visits/Patient follow-up calls to assist with compliance, reduce rehospitalization risk and improve patient outcomes
- Oversee day-to-day office and patient care operations for average census of 250
- Staff management of 20 clinicians including, productivity, documentation reviews, yearly requirements/supervisory visits
- Oasis/PDGM Requirements/documentation
- Quality Assurance
- Acute/Emergency Medical Care/Triage
- Home care/Inpatient and Hospice expertise
- Strong clinical judgment and follow through
- Acute/Chronic disease management/palliative care
- Interdisciplinary collaboration
- EMR/EHR documentation including, HCHB, Wellsky, McKesson and Kantime
- Responsible for the hiring of new staff, the orientation process, annual reviews, coaching and mentoring of new and existing staff members
- Oversees the ordering of patient and office supplies while maintaining cost effective measures
Accomplishments
- Awarded Excellence in Patient Care Scholarship
- Collaborated with team of 30+ in the development of Preceptor Workshop.
- Supervised team of 20+ staff members.
Timeline
Home Health RN Branch Director
Patients First Home Care
05.2024 - 06.2024
RN Home Health Clinical Manager
Concierge Home Care
02.2024 - Current
RN Clinical Manager
Amedisys Home Care
08.2023 - 11.2023
RN Clinical Manager
Visiting Nurse Association Of Florida
02.2023 - 08.2023
RN Clinical Manager
Family Home Health Services
11.2021 - 02.2023
RN Clinical Manager
Medical Services Of America Inc.
12.2020 - 11.2021
Home Health RN Case Manager
Pinnacle Home Care
01.2020 - 12.2020
RN Case Manager
Carter Healthcare Inc.
07.2016 - 01.2020
Registered Nurse, Emergency Department
Brandon Regional Hospital
12.2011 - 01.2016
RN
Brandon Surgery Center
01.2011 - 08.2011
Hospice Registered Nurse Case Manager
Lifepath Hospice
09.2002 - 01.2011
ER Registered Nurse
Tampa General Hospital Emergency Room
01.1998 - 09.2002
LPN
Tampa General Hospital
04.1994 - 01.1998
Associate Degree In Nursing - Registered Nurse
Hillsborough Community College
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