Penny B. Riggs
Colmar,PA
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Reliable Shift Leader with 14 years in food production industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for Management
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sr. QA Shift Lead
Neil Jones Food Company
09.2008 - Current
- Created successful work schedules for up to 21 team members across 3 shifts to ensure deadlines were met.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals to ensure they met expectations.
- Prepared shift summary reports for managers and supervisors and communicated regularly on goals and progress.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
- Oversaw seasonal teams by actively communicating pertinent information, verifying documentation, remedying issues and delivering positive feedback.
- Diagnosed and reported malfunctions of technical equipment.
- Performed technical and quality systems audits of laboratory, manufacturing floor and juice areas.
- Completed recordkeeping, filing, and data entry duties.
- Identified and resolved product variances to bring products in line with requirements.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Performed visual assessment of products to evaluate conformance with quality standards.
- Performed routine maintenance and calibration on lab testing equipment.
- Promptly reported all problems and concerns to management.
- Adhered to all company policies and procedures to comply with company, agency and regulatory mandates.
Education
High School Diploma -
Battle Ground High School
Battle Ground, WA06.1986
Skills
- Safety processes and procedures
- Daily workflows
- Strong verbal and written communication
- Strategic planning
- Creative problem-solving
- Knowledgeable in all lab equipment
- Knowledgeable in processes and procedures
- Training and mentoring
Certification
- Thermal Processing
- HACCP
- First Aid
Accomplishments
- Received the presidential awarded.
Timeline
Sr. QA Shift Lead
Neil Jones Food Company
09.2008 - Current
- Thermal Processing
- HACCP
- First Aid
High School Diploma -
Battle Ground High School
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