Lizbeth Morales
Colmar,PA
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
3
3
years of professional experience
Work History
Sales Associate
Aerie By American Eagle
North Wales, PA
10.2024 - 01.2025
- Sales associate, tasking care of customers who either need a fitting room, are looking for a certain piece of clothing, or need a specific size.
- Cashier, involving checking out the customers, processing online orders for them, handling returns, making credit card sales, or setting up an account for them.
- Preparing all shipments that come in, any pick-up orders, or refolding, reorganizing, and restocking out on the floor, in addition to promoting and upselling items that would benefit our customers.
Barista
Starbucks
Spring House, PA
11.2023 - 07.2024
- At Starbucks, I've worked on warming, which is making food.
- Shown proficiency making hot and cold drinks.
- Drive-thru and at the front register accuracy.
- Cleaning, organizing, restocking store
- Food shipment inventory, as well as resetting merchandise.
Cashier Assistant
Costco
North Wales, PA
03.2022 - 10.2023
- Cashiers maintaining the highest number of members per minute within the warehouse while on register, as well as a cashier assistant teaching and maintaining standards for new employees.
- Restocking the aisle and organizing aisles. Leveling down pallets, as well as being proficient on a pallet jack and an electronic pallet jack.
- Self-checkout and greeting members at the entrance door giving member satisfaction and a pleasant environment for members to enter or exit the building.
- Member service, helping and assisting members if they need any help finding an item, as well as educating members on the benefits of executive membership.
- Food safety certified and have worked in all fresh departments including Deli, Bakery and Food Court.
- CPR and Hazmat certified to meet PA law while employed
Education
High School Diploma -
North Penn High School
Lansdale, PA06-2022
Skills
- Problem-solving skills
- Goal tracking
- Upselling
- Order processing
- Cash handling
- Meeting deadlines
- Sorting and categorizing
- Customer service
Languages
Spanish
Native/ Bilingual
Accomplishments
Employee of the Month, July 2022, for exemplary member service and cross-training
Timeline
Sales Associate
Aerie By American Eagle
10.2024 - 01.2025
Barista
Starbucks
11.2023 - 07.2024
Cashier Assistant
Costco
03.2022 - 10.2023
High School Diploma -
North Penn High School
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