Penny Hornbaker
Milford,PA
Summary
Experienced LPN skilled in patient care and education, with a strong emphasis on clinical judgment and leadership. Proven ability to streamline office procedures, enhance patient satisfaction, and mentor junior staff, driving improvements in healthcare delivery.
Compassionate LPN with a track record of developing personalized care plans and advocating for patient needs. Expertise in critical thinking, medication management, and fostering communication between patients and healthcare teams to ensure optimal outcomes.
Experienced with patient care and clinical procedures in office setting. Utilizes effective communication and organizational skills to support patient needs and maintain smooth office operations. Knowledge of medical protocols and patient documentation, ensuring high-quality healthcare services.
Functional Office Nurse delivers health care and patient care management while providing high-quality customer service to patients and visitors. Skilled in obtaining and recording vital signs, performing blood draws, injections, rooming patients and assisting providers with patient care. Serves as nursing resource for clinical staff to support scheduling and competency oversight of clinicians.
Overview
31
31
years of professional experience
1
1
Certification
Work History
LPN Office Nurse
WM CHC
Lords Valley,PA
02.1995 - Current
- Administered patient care, including medication management and vital sign monitoring.
- Coordinated with healthcare providers to ensure effective patient treatment plans.
- Educated patients on health maintenance and disease prevention strategies.
- Streamlined office procedures to enhance workflow efficiency and reduce wait times.
- Mentored junior nursing staff in clinical practices and patient interaction techniques.
- Evaluated patient responses to treatments, adjusting care plans as necessary for optimal outcomes.
- Developed strong rapport with patients and their families, fostering trust and open communication during sensitive medical situations.
- Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
- Assisted in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
- Supported new employees during orientation periods by serving as a knowledgeable resource on office policies, procedures, documentation requirements.
- Assisted with minor surgical procedures, ensuring proper sterilization techniques and adherence to safety protocols.
- Served as a liaison between patients and healthcare providers, facilitating clear communication regarding treatment plans and expectations.
- Coordinated referrals to specialists when necessary, ensuring seamless transitions of care for patients within the healthcare system.
- Promoted patient safety and comfort during office visits by attentively monitoring their condition and promptly addressing any concerns or discomforts expressed.
- Managed inventory of medical supplies within the office, ensuring adequate stock levels while minimizing waste through effective organization strategies.
- Demonstrated adaptability by efficiently managing unexpected changes in schedules or staffing situations without compromising patient care quality or timeliness of services rendered.
- Provided health education to patients on various topics such as medication management, disease prevention, and self-care strategies.
- Conducted thorough assessments of vital signs, lab results, and physical status to identify potential concerns and inform appropriate interventions.
- Streamlined appointment scheduling processes, resulting in reduced wait times and increased patient satisfaction.
- Maintained accurate medical records for over 100 patients, ensuring timely updates and efficient communication between healthcare providers.
- Enhanced patient care by effectively administering medications and treatments as prescribed by physicians.
- Implemented infection control measures throughout the office environment to maintain a safe atmosphere for both staff members and patients alike.
- Completed paperwork and prior authorizations and scheduled appointments for patients.
- Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
- Contributed to ongoing quality improvement initiatives within the practice by offering insights based on clinical expertise and patient feedback analysis.
- Participated in continuing education opportunities for professional development purposes while staying apprised of industry best practices and emerging healthcare trends.
- Educated patients and families on disease processes, medications and treatments.
- Reinforced health education, counseling and advice to patients and families and assessed patient educational needs, prioritized patient learning needs, identified barriers to learning and used educational tools to encourage non-adherent patients.
- Sterilized instruments and equipment and stocked unexpired supplies and medications to prepare patient care areas.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Assessed patient health status based upon presented symptoms and directed patient to appropriate level of care or acceptable alternative venue.
- Administered medications and injections to patients.
- Evaluated patient histories, complaints, and current symptoms.
- Reviewed patient history to verify conditions and current medications.
- Responded to patient requests with appropriate clinical and personal assistance.
- Took samples to complete diagnostic and routine assessment tests.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Provided patient education on health care issues and prescribed medications.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
- Monitored patient health conditions to report changes to assigned physician.
- Delivered emotional support to patients and families during challenging times.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
Education
Nurse
Lackawanna VoTech
Scranton, PA04-1983
Skills
- Clinical judgment
- Vital signs monitoring
- HIPAA compliance
- Immunization administration
- Healthcare software proficiency
- Nursing documentation
- Leadership qualities
- Health promotion
- Ethical practice
- Medication administration
- Appointment scheduling
- EMR updating
- Compassion and empathy
- Chronic disease management
- Supply management
- Incoming call reception
- HIPAA protocols
- Sanitation standards
- Pediatric nursing
- Telephone triage
- EHR management
- Certified in CPR/AED
- Patient education
- Critical thinking
- Patient support
- Wound care
Certification
- Licensed LPN - 31 years at present job as an office nurse in Pediatrics.
Languages
English
Timeline
LPN Office Nurse
WM CHC
02.1995 - Current
Nurse
Lackawanna VoTech