Penny McClain
Lakeland,FL
Summary
Detail-oriented professional with extensive experience in invoice review and billing analysis. Proven track record in discrepancy resolution and effective client communication.
Overview
33
33
years of professional experience
Work History
Sr Billing Coordinator
Saddle Creek Logistic Services
Lakeland, FL
05.1993 - Current
- Reviewed invoices for accuracy and compliance with customer agreements, minimizing errors.
- Coordinated with internal teams to resolve billing discrepancies, ensuring timely resolution.
- Addressed client billing inquiries and arranged payment schedules to enhance customer satisfaction.
- Analyzed billing data to identify trends and recommend necessary adjustments.
Education
Associate of Arts - Business
Polk State College
Lakeland, FLSkills
- Invoice review
- Billing analysis
- Discrepancy resolution
- Client communication
- Payment coordination
- Customer relationship management
- Process improvement
- Attention to detail
- Problem solving
- Time management
- Billing dispute resolution
Timeline
Sr Billing Coordinator
Saddle Creek Logistic Services
05.1993 - Current
Associate of Arts - Business
Polk State College