Penny Nachampassak
Hemet,USA
Summary
Efficient and proactive professional in hospitality support roles, known for high productivity levels and the ability to complete tasks swiftly and accurately. Specialize in inventory management, customer service, and beverage preparation techniques. Excel in teamwork, communication, and adaptability, ensuring smooth operations and positive guest experiences.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Food Expeditor/Restaurant Hostess
Lemongrass Asian Cuisine
Hemet, CA
01.2025 - Current
- Coordinated with kitchen staff/front of house to prioritize food preparation, plating, and customer satisfaction
- Maintained cleanliness and organization of the entryway and dining area.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Supported training of new staff on expediting procedures and restaurant policies.
Cook
The Bucket Crab and Crawfish
Hemet, CA
03.2024 - 04.2025
- Prepared and cooked seafood dishes while following cleanliness/safety protocols
- Assisted in inventory management by tracking ingredient supplies and restocking items.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Child Care Assistant
Forest Home
Forest Falls, USA
06.2022 - 06.2022
- Babysat 3-4 year olds and 8-9 year olds for extended periods of time
- Assigned to care/babysit for 3 kids of 1 family for nights of the whole duration of the week
- Maintained a safe and clean environment for children's play and activities.
Education
Alessandro High School
Hemet, CASkills
- Childcare & youth supervision
- Cashiering & point-of-sale operations
- Computer science fundamentals (or specify languages/tools)
- Customer service & conflict resolution
- Order processing & inventory control
- Team member training & onboarding
Languages
- English (Fluent), Spanish (Earned Certificate of Biliteracy), Lao (Proficient)
Community Service & Volunteer Experience
- Assisted with student registration at Acacia Middle School (10+ hours, Aug 2021–Aug 2024)
- Supported elderly with household duties (5+ hours)
- Delivered a speech on P.L.U.S. program to elementary students at Ramona Elementary (3 hours)
- Organized and managed activity booth at Ramona Bowl Halloween event
- Distributed food to homeless and residents at Valley Restart Shelter (10+ hours)
- Managed cash, sold tickets, and maintained facilities at Lao Food Festival, San Diego (5+ hours)
- Guided incoming freshmen during Hemet High School orientation (2 hours)
- Sold tickets at New Life Open Bible Church car show (2 hours)
- Tutored high school students (3 hours)
- Donated blood (2 hours)
- Assisted patients at Ramona Rehabilitation Center (2 hours)
Timeline
Food Expeditor/Restaurant Hostess
Lemongrass Asian Cuisine
01.2025 - Current
Cook
The Bucket Crab and Crawfish
03.2024 - 04.2025
Child Care Assistant
Forest Home
06.2022 - 06.2022
Alessandro High School
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