Penny Neal
Southaven,MS
Summary
Talented Truck Driver with good route planning, payment handling and customer service skills. Offering 11 years of experience and basic maintenance knowledge. Performance-driven and detail-oriented with methodical approach to following through on every need. Quality Driver dedicated to on-time delivery. Comfortable lifting 60 pounds and maneuvering heavy equipment. Highly skilled in navigation and safety. Experienced driving multiple types of rigs delivering refrigerated stock and livestock cargoes. Experienced Tow Truck Operator adept at working quickly and safely to complete voluntary and involuntary tows. Good customer service, communication and prioritization skills. Excellent history of maintaining efficient schedules and operating with zero incidents. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Truck Driver
Fed Ex Ground
Memphis, TN
08.2020 - Current
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Dropped and hooked trailers and changed configuration of equipment.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Commercial Truck Driver
BRAVO LOGISTICS
Clinton Township, MI
12.2018 - 07.2020
- Maintained safe driving record by observing road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Escalated critical issues to supervisor for immediate correction.
- Delivered goods to customers both locally and long distance.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions
Truck Driver
ICS
Columbus, OH
04.2017 - 11.2018
- Maintained safe driving record by observing road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Delivered goods to customers both locally and long distance.
- Maintained accurate driving records in accordance with federal laws and regulations.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels
TRUCK DRIVER
EP TRANSPORTATION
Bloomington, IN
01.2015 - 01.2017
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Logged daily delivery details, customer issues and mileage to maintain open communication with management and keep compliant records.
- Obtained receipts or signatures for delivered goods and collected payment for services when required
DETICATED DRIVER
Federal Express
Memphis, TN
02.2013 - 12.2014
- Maintained safe driving record by observing road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Secured freight during stops and rest periods to prevent theft.
- Kept meticulous logs of correspondence with customers and freight recipients.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
Labor Worker
Hamilton And Ryker
Tupelo, MS
03.2011 - 02.2013
- Loaded, unloaded and moved material to and from storage and production areas.
- Maintained and repaired facilities, equipment and tools.
- Performed general housekeeping and cleaning tasks.
- Offered exceptional customer service to all guests.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Performed general housekeeping and cleaning tasks
- Used measuring tools such as gauges and tape measure to identify conforming parts during production
Manager's Assistant
HUDSON MANAGEMENT
Tupelo, MS
03.2011 - 12.2012
- Managed budgets, appointment scheduling 20 employees, employee and event itineraries and accounts to improve productivity initiatives.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Oversaw quality control and productivity rates to increase revenue and production times.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Utilized word process to create and edit correspondence, documents and materials
Hotel Night Manager
Best Western Hotel
Tupelo, MS
01.2010 - 08.2012
- Improved office operations by automating client correspondence, record tracking and data communications.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using spreadsheet software.
- Developed highly efficient administrative team through ongoing coaching and professional development opportunities.
- Streamlined window server process, budgets, and procurement strategies, leading to 60% bottom-line improvement
Education
Bachelor of Science - Business Administration And Management
Ashworth College
Norcross, GA03.2026
CERTIFICATE - HAIR AND NAILS
Creations College of Cosmetology
Tupelo, MS04.2009
High School Diploma -
Tupelo High School
Tupelo, MS05.2002
Skills
- Vehicle Inspection
- Work Logging
- Delivery Documentation
- Time Management
- Word Processing
- Customer Relations
- Special Equipment Installation
- Quantity and Quality Assessments
- Document Verification
- Microsoft Office
- Spreadsheet Tracking
- Logistics Coordination
Timeline
Truck Driver
Fed Ex Ground
08.2020 - Current
Commercial Truck Driver
BRAVO LOGISTICS
12.2018 - 07.2020
Truck Driver
ICS
04.2017 - 11.2018
TRUCK DRIVER
EP TRANSPORTATION
01.2015 - 01.2017
DETICATED DRIVER
Federal Express
02.2013 - 12.2014
Labor Worker
Hamilton And Ryker
03.2011 - 02.2013
Manager's Assistant
HUDSON MANAGEMENT
03.2011 - 12.2012
Hotel Night Manager
Best Western Hotel
01.2010 - 08.2012
Bachelor of Science - Business Administration And Management
Ashworth College
CERTIFICATE - HAIR AND NAILS
Creations College of Cosmetology
High School Diploma -
Tupelo High School