Penny Osborne
Nottingham,NH
Summary
Dynamic Administrative Imaging Specialist at Wentworth Douglas Hospital, skilled in digital file management and customer service. Enhanced imaging retrieval efficiency and trained new staff, fostering a proactive team-oriented environment. Recognized for strong attention to detail and effective multitasking, ensuring seamless operations in a fast-paced healthcare setting.
Overview
37
37
years of professional experience
Work History
Administrative Imaging Specialist
Wentworth Douglas Hospital Mass General Brigham
03.2013 - Current
- Maintained and organized imaging files for efficient retrieval and usage.
- Request prior imaging from outside facilities for patient's with upcoming appointments.
- Importing & exporting imaging coming from & to outside facilities
- Answer phones, voice mails & e-mails from other departments from within the organization.
- Taking request from patient's & outside facilities needing imaging for personal use or for future appointments.
- Review of Cancer Conferences Schedules to insure all imaging needed for the Doctor's review with other colleagues.
- Training of new employees.
Girls Varsity Head Coach
Barrington Middle School
11.2024 - 02.2025
- Providing guidance on best practices and player development.
- Improved team performance by implementing strategic practice sessions and game plans.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Holding coach/parent meetings
- Fostered a positive team culture focused on discipline, respect, and sportsmanship principles.
- Conducted annual tryouts fairly and objectively while evaluating potential new team members based on skill, attitude, and commitment.
- Developed players'' skills through targeted drills and individualized coaching.
Emergency Registrar/Laboratory Registrar
Concord Hospital
08.2006 - 03.2013
- Coordinated patient intake processes, ensuring timely and accurate data collection.
- Implemented triage protocols, enhancing patient flow and reducing wait times.
- Oversaw medical records management, maintaining compliance with privacy regulations.
- Mentored junior registrars, providing training on best practices for patient registration.
- Coordinated patient specimens intake processes, ensuring timely and accurate data input.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
Life Coach
Life Share
02.2005 - 08.2006
- Facilitated client goal-setting sessions to identify personal values and aspirations.
- Developed tailored action plans addressing individual challenges and objectives.
- Monitored progress, providing feedback and encouragement to maintain accountability.
- Assisted client's in daily work and or other daily functions.
Operating Room Administrative Assistant
Exeter Hospital
04.1995 - 02.2005
- Coordinated schedules for patient's having surgical procedures
- Managed communication between Doctors & Nurses
- Developed and maintained filing systems, improving document retrieval efficiency.
- Submitting charges for supplies and OR time usages.
- Trained new administrative staff on office procedures and software tools, enhancing team productivity.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
JV Girls Basketball Coach
Coe-Brown Northwood Academy
11.1988 - 02.1989
- Developed and implemented practice plans to enhance team skills and strategies.
- Fostered a positive team environment, encouraging communication and collaboration among players.
- Mentored athletes in skill development, promoting personal growth and teamwork.
- Analyzed game performance to identify areas for improvement and adjust strategies accordingly.
Education
Associate of Science - Medical Assistant
Hesser College
Portsmouth, NH05-1995
High School Diploma -
Coe-Brown Northwood Academy
Northwood, NH06-1985
No Degree -
Northwood Elementary School
Northwood, NH06-1981
Skills
- Team-oriented approach
- Quality control processes
- Proactive approach to skill development
- Experienced with Adobe Creative Suite tools
- Skilled in digital file management
- Customer service
- Effective multitasking
- Consistent reliability
- Strong attention to detail
- Effective time management
- Critical thinking abilities
Timeline
Girls Varsity Head Coach
Barrington Middle School
11.2024 - 02.2025
Administrative Imaging Specialist
Wentworth Douglas Hospital Mass General Brigham
03.2013 - Current
Emergency Registrar/Laboratory Registrar
Concord Hospital
08.2006 - 03.2013
Life Coach
Life Share
02.2005 - 08.2006
Operating Room Administrative Assistant
Exeter Hospital
04.1995 - 02.2005
JV Girls Basketball Coach
Coe-Brown Northwood Academy
11.1988 - 02.1989
Associate of Science - Medical Assistant
Hesser College
High School Diploma -
Coe-Brown Northwood Academy
No Degree -
Northwood Elementary School
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