Penny Tracy
Oregon City
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work History
Patrol Corporal
San Diego County Sherff
San Diego
10.1994 - 04.2007
- Enforced laws and regulations across assigned patrol areas.
- Responded to emergency calls and provided immediate assistance.
- Assisted in criminal investigations by gathering evidence and interviewing witnesses.
- Maintained accurate reports of incidents and daily activities.
- Provided guidance to junior officers during patrol shifts.
- Engaged with the community to build trust and foster positive relationships.
- Conducted investigations into complaints or reports of criminal activity; interviewed witnesses and suspects as needed.
- Organized, supervised, and monitored daily activities of Patrol Officers to ensure efficient operations.
- Provided direct supervision for officers during their shifts; conducted performance evaluations.
- Intervened in potentially dangerous situations using sound judgment and de-escalation techniques.
- Assisted in the training of new recruits on patrol procedures and protocols.
- Prepared detailed documentation of felony-level property and violent crimes investigations.
- Provided first aid and emergency assistance when necessary, prioritizing public safety.
- Conducted initial investigations into criminal activities, gathering evidence and interviewing witnesses.
- Arrested individuals suspected of criminal activities, following proper legal procedures.
- Responded promptly to calls for service, assessing situations and taking appropriate action.
- Utilized law enforcement databases to gather information on suspects and criminal activities.
- Compiled detailed reports on daily activities, incidents, and investigations.
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
- Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
- Saved time through effective emergency issue resolution.
- Participated in routine patrols throughout assigned area; responded to calls for service promptly and professionally.
- Maintained a working knowledge of all applicable laws, ordinances, regulations, policies and procedures related to law enforcement.
- Attended meetings and trainings relevant to job duties; maintained current knowledge of best practices in law enforcement.
- Prepared detailed documentation including written reports summarizing incidents investigated or observed while on duty.
- Adhered to established guidelines for handling evidence collected at crime scenes or during searches and arrests.
- Assisted in providing first aid and CPR services when required by responding quickly to medical emergencies.
- Monitored and investigated suspicions persons and situations and unusual activities.
- Investigated suspicious activities and persons, documenting findings accurately.
- Conducted regular patrols in designated areas to deter and detect signs of criminal activity.
- Participated in continuous training sessions to stay updated on law enforcement best practices.
- Operated law enforcement equipment and vehicles effectively during patrols and responses.
- Wrote detailed arrest and accident reports.
Education
Bachelor in Criminal Justice - Criminal Justice
Seattle University
Seattle, WA 09.1988 - 03.1992
Skills
- Law enforcement procedures
- Evidence collection
- Criminal investigation
- Emergency response
- Report writing
- Conflict resolution
- Performance evaluation
- Team leadership
- Decision making
- Communication skills
- Situational awareness
- De-escalation techniques
- Crime scene management
- Field training officer
- Investigative skills
- Drug recognition
- Integrity and honesty
- Stress tolerance
- Multitasking
- Write case reports
- Self-discipline
- Problem-solving abilities
Timeline
Patrol Corporal
San Diego County Sherff
10.1994 - 04.2007
Bachelor in Criminal Justice - Criminal Justice
Seattle University
09.1988 - 03.1992