Penny L. Hauge
Bowling Green,Ohio
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to offer expertise, skills, and experience. Ready to help team achieve company goals.
Overview
28
28
years of professional experience
Work History
Graduate Gemologist and Appraiser
Harold Jaffe Jewelers
10.2019 - 06.2023
- Handle all point-of-sale appraisals, Harold Jaffe updates and new appraisals.
- Estate appraisals and estate purchasing
- Insurance claims and replacement sales
- Educate and train new employees.
- Create new estate cases in the showroom. Inspect, appraise, write descriptions, photograph, and display new items.
Repair Coordinator and Graduate Gemologist
Broer Freeman Jewelers
11.2005 - 10.2019
- Work with Bench Jeweler to determine custom designed jewelry project ideas for clients.
- Work with Jeweler to determine preliminary sketches and ideas for project.
- Provide exact cost estimates for custom design projects.
- Oversee wax model creation and order all gemstones, diamonds, and precious metals for the project.
- Studied and observed all steps of lost wax jewelry casting with local jeweler.
- Inspect final piece for metal porosity, loose gemstones/diamonds, and ensure all specifications of the client's request have met quality standards and were completed in a timely manner.
Sales Professional, Staff Gemologist
Tiffany & Company
04.1997 - 06.2005
- Staff Graduate Gemologist and Sales Professional providing specific product and gemological expertise to staff and clients.
- Answered questions regarding Tiffany & Co.'s history, quality standards, and unique inventory.
- Maintained client records related to sales and build client relationships.
- Met 100% of monthly sales goals over my eight-year career at the company.
- Handled Public Relations for San Diego store in response to "Dateline" expose regarding the representation of gemstones.
- Trained new employees on Tiffany & Co. policies regarding colored stone enhancements and the care of gemstones.
- Started store policy for inspection of all jewelry transfers arriving to the San Diego Tiffany & Co. location for damage/wear.
Retail Sales Associate
Jack Seibert Goldsmith Jewelers
05.1995 - 02.1997
- Assisted in the creation of custom made jewelry with American Gem Trade Association Spectrum Award-winning Goldsmiths.
- Assisted clients with jewelry inspections, repairs, and estimates.
- Provided assistance with appraisal research and development for our staff certified gemologists.
- Recommend, select, and help locate or obtain merchandise based on customer needs.
Education
Certificate - Certified Gemology
The American Gem Society
Las Vegas, NV05.2015
Certificate - Graduate Gemologist
The Gemological Institute of America
Carlsbad, CA09.1997
Bachelor of Arts - Communications
The Ohio State University
Columbus, OH06.1996
High School Diploma -
Otsego High School
Tontogany, OH05.1992
Skills
- Quality Control Standards
- Annual Reports
- Product Specifications
- Visual Inspection
Interests
- Professional Genealogist
- Volunteer genealogist for the Collingwood Arts Center.
- Researched the Ursuline convent and Gerber House.
- Appeared on Ghost Hunters television show as a historical expert in 2021.
Timeline
Graduate Gemologist and Appraiser
Harold Jaffe Jewelers
10.2019 - 06.2023
Repair Coordinator and Graduate Gemologist
Broer Freeman Jewelers
11.2005 - 10.2019
Sales Professional, Staff Gemologist
Tiffany & Company
04.1997 - 06.2005
Retail Sales Associate
Jack Seibert Goldsmith Jewelers
05.1995 - 02.1997
Certificate - Certified Gemology
The American Gem Society
Certificate - Graduate Gemologist
The Gemological Institute of America
Bachelor of Arts - Communications
The Ohio State University
High School Diploma -
Otsego High School
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