Pephnouty Mikhaeil
Rancho Cucamonga,CA
Summary
Offering strong interpersonal skills and keen ability to learn and adapt quickly within dynamic work environment. Brings focus on operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources. Ready to use and develop organizational and leadership skills in ER Technician role.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Wow Kabab
Rancho Cucamonga, CA
01.2025 - Current
- Collaborated with team to implement new menu items, enhancing customer offerings and experience.
- Resolved customer complaints promptly, improving overall dining experience and retention rates.
- Monitored inventory levels, coordinating with suppliers to maintain stock and reduce waste.
- Trained new staff on operational procedures and customer service standards, improving team productivity.
- Assisted in daily restaurant operations, ensuring efficient service and customer satisfaction.
- Took charge of catering orders, cooking orders for upwards of 400 people weddings and parties
- Coordinated staff schedules, optimizing coverage during peak service hours.
Student Relations Chair
Los Osos High School
Rancho Cucamonga, CA
08.2024 - 05.2025
- Developed curriculum initiatives to enhance student engagement and academic performance.
- Facilitated communication between administration, teachers, and parents to support student success.
- Evaluated educational programs to identify areas for improvement and implement necessary changes.
- Coordinated special events that promoted school spirit and community involvement among students and families.
Line Cook
Wow Kabab
Rancho Cucamonga, CA
11.2024 - 01.2025
- Prepared ingredients and maintained kitchen organization to ensure efficient food production.
- Collaborated with team members to execute daily menu items and special orders promptly.
- Operated kitchen equipment, ensuring adherence to safety and sanitation standards.
- Maintained cleanliness of workstations, contributing to a safe and hygienic kitchen environment.
Junior Health Scholar
COPE Health Scholars Program
West Covina, CA
08.2023 - 04.2024
- Collaborated with healthcare professionals to optimize patient care strategies and workflows.
- Analyzed program feedback to identify improvement areas and enhance participant experience.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Enhanced patient satisfaction through effective communication and empathetic care.
Education
High School Diploma -
Los Osos High School
Rancho Cucamonga, CA05.2025
Skills
- Patient Care
- Customer service
- Problem-solving
- Time management
- Team leadership
- Decision-making
- Supporting personal needs
- Empathy and compassionate care
- Care monitoring
Languages
English
Native or Bilingual
Spanish
Professional Working
Arabic
Native or Bilingual
Timeline
Assistant Manager
Wow Kabab
01.2025 - Current
Line Cook
Wow Kabab
11.2024 - 01.2025
Student Relations Chair
Los Osos High School
08.2024 - 05.2025
Junior Health Scholar
COPE Health Scholars Program
08.2023 - 04.2024
High School Diploma -
Los Osos High School