Pepper Stewart
Hortense,GA
Summary
Resourceful Assistant Administrator known for high productivity and efficient task completion. Possess specialized skills in administrative support, project coordination, and workflow management. Excel at time management, communication, and problem-solving to enhance office operations and team collaboration. Committed to maintaining organization and facilitating smooth execution of administrative duties.
Overview
9
9
years of professional experience
Work History
Assistant Administrator
Rooms to Go Warehouse
Lakeland, Fla
06.2001 - 11.2004
- Coordinated inventory management processes to ensure accurate stock levels.
- Assisted with order processing and shipment preparation for timely delivery.
- Maintained organized filing systems for warehouse documentation and records.
- Provided payroll for the employees employees
- Answered phone calls, responded to emails and directed inquiries to appropriate staff members.
- Sorted incoming mail and distributed it accordingly.
- Prepared regular reports on inventory status and operational issues for management.
- I used Google sheets, QuickBooks, power point, Excel.
Customer Service Cashier/Bookkeeper
Kash-n-Karry
Lakeland, FL
01.1996 - 07.2001
- Processed customer transactions accurately and efficiently at busy checkout stations.
- Maintained a clean and organized register area to enhance customer experience.
- Assisted customers with product inquiries and provided helpful recommendations.
- Restocked merchandise on shelves and ensured optimal product visibility for shoppers.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Trained new cashiers on register operations and customer service best practices.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Balanced cash drawers at the end of each shift.
- Complied with all health and safety regulations while performing job duties.
- Assisted customers with locating merchandise within the store.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Greeted customers promptly and responded to questions.
- Answered customers' questions and provided information on store procedures or policies.
Education
Kathleen High School
Lakeland, FlaSkills
- Inventory management
- Payroll administration
- Order processing
- Record keeping
Timeline
Assistant Administrator
Rooms to Go Warehouse
06.2001 - 11.2004
Customer Service Cashier/Bookkeeper
Kash-n-Karry
01.1996 - 07.2001
Kathleen High School