FREDDIE H. PEPPER JR.
Riverside
Summary
Seasoned supervisor with a history of effectively managing teams and overseeing operations. Skilled in identifying areas for improvement, implementing new processes, and fostering staff development. Strengths include problem-solving abilities, strong leadership skills, and communication capabilities. Previous roles demonstrate significant, positive impacts on workflow efficiency and team productivity.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Supervising Executive Protection Agent
Salus Security Mgmt. Solutions
Fullerton
03.2024 - Current
- Provide proximity protection for dignitaries, VIPs, and high-net-worth clients.
- Execute advance arrival, departure, and route intelligence (counter-surveillance).
- Team leader for executive protection assignments.
- Environmental Awareness: Assess real-time threats and coordinate proper protection protocols.
- Oversee crowd management, ensuring principal safety.
- Utilize non-verbal communication and subtle signals.
- Coordinated with law enforcement agencies to ensure client safety during public appearances.
- Maintained high levels of alertness throughout shifts.
- Prepared detailed incident reports following any theft or attempted theft.
- Performed risk management analysis on potential venues or events prior to visits by principals.
- Organized advance teams tasked with setting up secure areas at events attended by principals.
- Ensured compliance with applicable laws and regulations regarding executive protection services.
- Negotiated contracts with vendors providing equipment or services related to executive protection operations.
- Lead Trainer, Driver, Operator for Fortune 500 clients.
- Provide technical surveillance countermeasures, ensuring client privacy.
- De-escalate tense situations or individuals that arise at the client's residence and/or events.
- Communicate vulnerabilities or safety concerns promptly.
- Complete suspicious activity reports, incident reports, shift logs, pattern-of-life reports, medical treatment reports, and other administrative requirements.
- Ensure the vehicle is always in clean and safe operating conditions.
- Aid with protection schedules and team assignments.
- Operate and keep protective, operational, and communications equipment.
- Promptly find and escalate deficiencies or failures.
Supervisor - Executive Protection Agent
Pinkerton Security Services
Ann Arbor
04.2022 - Current
- Provide close protection and other security-related functions for the client during domestic and/or international assignments
- Lead counter-surveillance operations
- Perform protective advance planning and threat vulnerability assessments
- Transport the client and/or family members to events and appointments, using evasive and/or defensive driving tactics, as needed
- Effectively manage the client and/or their family/representative requests against the need to ensure all safety and security precautions
- Respond to emergencies and perform medical operations as needed
- Deescalate tense situations or individuals that arise at the client's residence and/or events
- Communicate vulnerabilities or safety concerns on time
- Complete suspicious activity reports, incident reports, shift logs, pattern of life reports, medical treatment reports, and other administrative requirements
- Ensure the vehicle is always in clean and safe operating conditions
- Aid with protection schedules and team assignments
- Operate and keep protective, operations, and communications equipment
- Promptly find and escalate deficiencies/failures
- Trained new employees on company policies and procedures.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Monitored employee productivity to provide constructive feedback and coaching.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Organized advance teams tasked with setting up secure areas at events attended by principals.
- Provided friendly and professional assistance to employees, visitors and customers.
- Utilized advanced surveillance techniques to detect potentially hostile persons or situations.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
Fire Prevention Technician
County of Riverside, Fire Department
Perris
07.2013 - 06.2023
- Enforce Riverside County Ordinance 695, which finds hazardous vegetation to be flammable and endangering public safety by creating a fire hazard.
- Inspect and find vacant parcels in assigned areas of Riverside County for flammable vegetation hazards, recurrent weeds, stubble, brush, dry leaves, and tumbleweeds.
- The inspector issues a Notice of Violation/Order to Abate notice of fire safety laws and regulations, requiring owners to mitigate the vegetation threat.
- May conduct flow measurements of new and existing fire protection water systems.
- Performs annual fire and safety clearance inspections of facilities licensed for public care, such as hospitals, homes for the aged, and childcare centers.
- Investigate any Ordinance 695 violations and complaints started by constituents of Riverside County, or brought to us by way of the Board of Supervisors.
- Deciding the cause and the responsible party for the violation(s).
- Taking adequate steps to mitigate the threat or violation(s).
- Certified Junior Fire-setters Counselor/Interviewer.
- Intake youths with legal allegations of fire-setting and/or a history of fire-setting.
- Rehabilitate the youth through a series of programs developed to address fire-setting, and find historical facts that cause emotional damage.
- Rebuild confidence and discuss the perils of fire setting
- Assign projects with deadlines that are mandatory for the inductees to complete as a condition of passing the programs.
- Assigned and performed duties within the Public Information Office due to the Fairview Fire, aiding and providing resources for displaced residents and livestock.
- Provided technical advice to architects, engineers, contractors, and other professionals regarding fire prevention requirements.
- Inspected buildings and design plans to assess fire protection system requirements and potential problem areas.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Exceeded customer satisfaction by finding creative solutions to problems.
Office Assistant III
County of Riverside, Fire Department
Perris
05.2010 - 07.2013
- Fielding incoming calls from internal and external customers
- Weed Abatement calls concerning: Payment Arrangements, Liens placed on parcels, one hundred feet defensible space
- Intake and processing of Fireworks permit applications for unincorporated Riverside County
- Receive, process, reject and approve payments for generated invoices (Abatement costs bills to customer for contract work)
- Skip Tracing efforts of abandoned properties, corrective measures, Notice of Violation/Order to Abate notices erroneously sent on our behalf
Education
AA - Biblical Studies
Andersonville Theological Seminary
GA01.2011
General Education -
Huntington Beach High School
CA01.1987
Skills
- Executive management
- Organizational Leadership
- Team building
- Communications
- Personal life coaching
- Training / Facilitator
- Youth pastoring
- Spiritual leadership
- Youth Sports Coach
- Real Estate
- Property Management
- Microsoft Office Suite
- Administrative Support
- Budgeting
- Analysis
- Customer Service
- Public Relations
- Guard Registration
- Exposed Carry Permit
- Concealed Carry Permit
- AED Certification
- CPR Certification
- FEMA Certifications
- Proximity protection
- Counter-surveillance
- Risk management
- Threat assessment
- Crowd control
- Team leadership
- Report writing
- Conflict de-escalation
- Driving tactics
- Regulatory compliance
- Surveillance techniques
- Client relationship management
References
Available Upon Request
Languages
Spanish
Professional
Certification
- Real Estate Agent
- CCW Permit holder
Timeline
Supervising Executive Protection Agent
Salus Security Mgmt. Solutions
03.2024 - Current
Supervisor - Executive Protection Agent
Pinkerton Security Services
04.2022 - Current
Fire Prevention Technician
County of Riverside, Fire Department
07.2013 - 06.2023
Office Assistant III
County of Riverside, Fire Department
05.2010 - 07.2013
AA - Biblical Studies
Andersonville Theological Seminary
General Education -
Huntington Beach High School
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