Chase A. Horn, MA
Lakewood,OH
Summary
Philanthropic leader possessing strategic planning expertise whose style is rooted in respect and motivation with a strong focus on achieving customer-centric outcomes. Empathetic and curious have embraced a diverse range of roles and cultivated skills encompassing both high-level strategic thinking and the practical implementation of solutions with meticulous attention to detail and unwavering commitment to excellence.
Overview
10
10
years of professional experience
Work History
Executive Assistant To President and Chief Executive Officer
HooverMilstein
04.2020 - Current
- Supporting CEO Carole Hoover, Cleveland Clinic hospital system board member, by preparing for key meetings, including those of the Board of Directors, Governance and Compliance Committee, and Safety, Quality, and Patient Experience
- Managing preparations for Emigrant Bank Board Meetings, including creation of meeting packets and meticulous maintenance of files encompassing agendas, board reports, legal documents, correspondence, and policies
- Collaborating with influential cultural leaders such as Carole Hoover, The King Center for Social Change, The Maltz Museum for Jewish Heritage, and The City Mission of Cleveland to advance the missions of various philanthropic endeavors
- Delivering exceptional customer service to diverse clientele, including ultra-high-net-worth clients, while upholding the highest standards of discretion and confidentiality.
Account Representative
RockSolid StoneWorks/Rocksolid Surfaces
08.2016 - 04.2019
- In March of 2018, as Account Representative for Rocksolid, the role successfully assumed numerous positions ranging from sales and account management to division management and material inventory
- Prior to March 2018, assuming the Lowe's Account Manager position, the role handled all granite and quartz countertop sales in 31 northeast Ohio Lowe's stores, processing orders, assessing inventory and buying material for each purchase order.
Sales Specialist, Kitchen Cabinets
Lowe's Home Improvement
04.2013 - 08.2016
- In the Kitchen Cabinet Department, designed custom kitchens, bathrooms and sold major appliances
- Ranked #11 Sales Specialist out of the Top 25 in the NEO Lowe's Region in April 2014
- Consistently exceeded monthly sales goals from March to August 2014, achieving a remarkable 130% increase in sales (an additional $43k) in April
- Recognized for "Top EPP Performance" for outstanding sales of Extended Protection Plans during the first half of 2014
- Distinguished as "Top Leads PSI" for successfully procuring sales for the Project Specialist - Interiors program in 2014 and 2015
- Honored as "Employee of the Month" in September 2013
- Received the prestigious "Customer Focused 2013" award for dedication to customer service excellence.
Education
Master of Arts - Arts Administration, Nonprofit Management
The University of Akron
Akron, OH05.2007
Bachelor of Arts - Interdisciplinary Studies
The University of Akron
Akron, OH12.2004
Skills
- Fundraising
- Grant Writing
- Nonprofit Management
- Executive Management
- Executive Support
- Executive Administrative Assistance
- Coaching
- Microsoft Office (Word, Excel, Power Point)
- Organizational & Writing Skills
- Public Administration
- Sensitive Documents Management
- Proper Phone Etiquette
- Technology Issue Resolution
- Project Management
Volunteerism/Support
The City Mission (social media fundraising)
Special Olympics - Lakewood High School Team "Plane Pull 2023" (Fundraiser Participant)
NAMI Walk Geauga County (Supporter/Donor)
Various Animal Rescues/Sanctuary(s) (Supporter/Donor)
Languages
American Sign Language
Limited Working
Timeline
Executive Assistant To President and Chief Executive Officer
HooverMilstein
04.2020 - Current
Account Representative
RockSolid StoneWorks/Rocksolid Surfaces
08.2016 - 04.2019
Sales Specialist, Kitchen Cabinets
Lowe's Home Improvement
04.2013 - 08.2016
Master of Arts - Arts Administration, Nonprofit Management
The University of Akron
Bachelor of Arts - Interdisciplinary Studies
The University of Akron
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