Percina L. Hale
WIC Nutrition Manager
Morrow,GA
Summary
Public health and learning leader with experience designing education and engagement programs that support diverse communities. Background in maternal–child health, behavior-change education, and cross-functional leadership, with a passion for building people-centered, mission-driven initiatives.
Overview
10
10
years of professional experience
Work History
WIC Nutrition Manager
Clayton County Health District
06.2025 - Current
- Led learning, engagement, and communication initiatives supporting a distributed workforce and community-serving programs across multiple sites.
- Designed and implemented education calendars, SOPs, and communication workflows to support onboarding, ongoing learning, and engagement.
- Facilitated weekly planning and alignment sessions, coaching team members and identifying opportunities to improve performance and engagement.
- Used feedback, participation metrics, and documentation trends to inform continuous improvement of learning and engagement strategies.
- Expanded virtual education and engagement offerings, increasing access and participation by 40%+.
- Partnered cross-functionally with program staff, leadership, and community partners to deliver cohesive learning experiences aligned with organizational goals.
- Managed operational delivery across multi-site clinics serving ~6,000+ participants annually.
- Directly managed senior staff and team leads responsible for customer-facing healthcare services, supporting performance management and coaching
- Oversaw daily care coordination–adjacent workflows including inbound/outbound client support and issue resolution
- Owned and improved operational performance metrics related to service timeliness, quality, and satisfaction
- Partnered cross-functionally with clinical leadership and operations to improve client and clinician experience
- Led internal initiatives to optimize workflows and strengthen quality monitoring
- Developed and managed communication rhythms, calendars, and SOPs to ensure alignment across teams.
- Led weekly planning calls and status updates with internal stakeholders to identify risks and engagement strategies.
- Partnered with cross-functional colleagues and community partners to align service delivery and share best practices.
- Managed event and education calendars with integrated communication workflows (newsletters, postings, outreach).
- Captured and synthesized stakeholder feedback and metrics to support continuous program improvement.
- Increased remote education access by 40%+ and reduced documentation corrections by ~30%.
Clinical Dietitian
Huntsville Hospital Systems
01.2024 - 01.2025
- Partner with interdisciplinary teams (physicians, case management, nursing, therapy, social work) to coordinate treatment plans and align discharge needs.
- Translate clinical data and assessment insights into concise recommendations that support team decision making and continuity of care.
- Maintain accurate documentation in EMR systems to ensure data integrity, compliance, and seamless communication across clinical departments.
- Support patient engagement through behavior-change strategies, tailored education, and follow-up planning to improve long-term wellbeing outcomes.
- Manage a high-volume caseload (200–250+ patients/month), prioritizing tasks and adapting to dynamic needs while sustaining quality of service.
- Identify risk trends early and surface escalation needs stakeholders to prevent adverse outcomes and improve care coordination.
- Participate in structured communication rhythms (rounds, consult handoffs, discharge planning) to maintain alignment and timely updates across teams.
- Delivered empathetic, behavior-change–oriented education in high-stress environments.
- Balanced independent decision-making with cross-functional collaboration.
- Translated complex information into clear, supportive guidance for diverse audiences.
Family and Consumer Science Teacher
Dekalb County School District
08.2018 - 05.2023
- Designed and delivered cohort-based learning experiences focused on health, wellness, and life skills for diverse learners.
- Built modular curricula and learning pathways tailored to learner needs, skill levels, and engagement styles.
- Used assessment data and learner feedback to refine content and improve learning outcomes.
- Fostered inclusive learning environments that emphasized connection, belonging, and practical skill-building.
- Delivered standards-aligned curriculum in nutrition, wellness, financial literacy, and family development to 120–150+ students per semester, improving life skills and post-secondary readiness.
- Designed 20+ modular instructional units per year with integrated assessments, labs, and project-based activities to reinforce health and wellbeing concepts.
- Developed and administered formative and summative assessments that demonstrated 10–15% average improvement in student comprehension across nutrition and wellness units
- Facilitated career and technical education pathways, supporting 20–30 students annually in exploring health, nutrition, and human services careers through advising and project-based learning.
- Coordinated with administrators, counselors, and community partners for classroom events, guest speakers, and experiential activities, reaching 200+ students per year.
- Led and participated in professional learning communities (PLCs), sharing best practices and contributing to district-wide instructional alignment across 5–10 educators.
- Maintained 100% compliance with state standards, course audits, and CTAE reporting requirements across all instructional periods.
- Developed classroom learning tools and digital resources that increased student engagement scores by ~20% based on district feedback surveys.
- Communicated student progress and program updates to parents and administrators across quarterly reporting periods, ensuring alignment and timely intervention where needed.
- Managed classroom budgets, resources, and scheduling for multiple concurrent sections, ensuring smooth execution of daily and project-based activities.
WIC Nutritionist
Georgia Department of Public Health
01.2016 - 06.2018
- -Delivered nutrition and health education programming for maternal-child populations, aligning with state and federal WIC guidelines.
- -Managed a monthly participant caseload of 80–100 families, providing tailored counseling and structured follow-up planning.
- -Collaborated with cross-functional partners (nurses, lactation staff, social services) to coordinate care, referrals, and resource pathways.
- -Maintained accurate documentation in state systems, ensuring compliance, data integrity, and continuity of care across touchpoints.
- -Facilitated group education sessions and developed nutrition content to support engagement and health behavior change.
- -Applied motivational interviewing and culturally competent communication to support diverse participant needs.
- -Identified high-risk cases, surfaced issues to staff leads, and participated in multidisciplinary problem-solving to ensure program quality.
Education
Ed. S Workforce Education -
University of Georgia
Athens, GAMaster of Public Health - Nutrition
Liberty University
Lynchburg, VABS Family and Consumer Science - Dietetics
Jacksonville State University
Jacksonville, ALSkills
Program Delivery & Execution
Stakeholder & Partner Management
Cross-Regional Collaboration
Communication Rhythms & Reporting Cadences
Event & Engagement Planning
Curriculum & Content Development
Microsoft 365 (Teams, Outlook, SharePoint)
Project Documentation & SOP Creation
Risk Identification & Mitigation
Planning Calendars & Resource Coordination
Data Collection & Performance Tracking
Remote Program Support & Virtual Facilitation
Behavior-Change & Health Promotion
Supervisory skills
Client consultation
Timeline
WIC Nutrition Manager
Clayton County Health District
06.2025 - Current
Clinical Dietitian
Huntsville Hospital Systems
01.2024 - 01.2025
Family and Consumer Science Teacher
Dekalb County School District
08.2018 - 05.2023
WIC Nutritionist
Georgia Department of Public Health
01.2016 - 06.2018
Master of Public Health - Nutrition
Liberty University
BS Family and Consumer Science - Dietetics
Jacksonville State University
Ed. S Workforce Education -
University of Georgia