Percy Harper
Washington,DC
Summary
Adept at optimizing routes and enhancing delivery efficiency, I significantly improved customer satisfaction during my tenure at Johnson Truck Center. With expertise in forklift operation and a commitment to safety, my proactive approach and reliable service have solidified my reputation as a dependable driver, adept at meeting tight deadlines and resolving customer inquiries professionally.
Warehouse and logistics professional prepared for roles involving driving and order fulfillment. Background in managing inventory and ensuring accurate, timely deliveries. Known for teamwork and adaptability, with solid organizational and time management abilities.
Overview
2
2
years of professional experience
Work History
Driver, Warehouse Orders
Big Tire America
03.2023 - 12.2024
- Maintained safe driving records by strictly following traffic rules and regulations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Improved delivery efficiency by optimizing routes and adhering to schedules.
- Assisted in inventory management, ensuring accurate record-keeping and timely processing of orders.
- Maintained detailed logs of miles driven, hours worked, fuel expenses, vehicle maintenance activities.
- Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.
- Increased overall fleet safety by participating in regular driver training programs focused on accident prevention techniques.
- Resolved any discrepancies between actual stock and inventory records, ensuring the accuracy of warehouse data.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Verified accuracy of all deliveries against order forms.
- Expedited deliveries to meet customer deadlines and requirements.
Education
High School Diploma -
Augusta,Maine
Coleman, FL05-2015
Skills
- Loading and unloading
- Order picking
- Heavy lifting
- Warehouse safety
- Truck loading
- Shipping and receiving
- Customer service
- Pallet jack handling
- Vehicle maintenance
- Product verification
- Route planning
- Deadline oriented
- Stock control
- Positive attitude
- Dependable and reliable
- Valid Driver's license
- Safe driving record
- Vehicle cleaning and maintenance
- GPS and route planning
- Map reading and navigation skills
- Problem-solving
- Safe driving
- Shipping and packaging
- Forklift operation
Timeline
Driver, Warehouse Orders
Big Tire America
03.2023 - 12.2024
High School Diploma -
Augusta,Maine
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