Percy Richard Carter Jr.
Avondale Estates
Summary
Hey, I'm the employee you've been looking for! I'm experienced in many fields such as the marketing & sales industry. Working at Footlocker & Ross has helped me with assisting customers, problem-solving, and has improvied my communication & marketing skills tremendously. In addition, I'm very proficient when it comes to cleaning in restaurants considering my previous line of work, which includes dishwashing and fulfilling other responsibilities at Popeyes. I’m an organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.
Overview
8
8
years of professional experience
Work History
Warehouse Worker
EPI Breads
Atlanta
08.2025 - Current
- Stacking Pallets
- Used pallet jacks to move items to and from warehouse locations.
- Cutting dough & placing dough into machine
- Transporting carts through warehouse
- Placing metal trays onto the machine
- Prepared bread for shipment by picking and packing products carefully.
- Moving hot bread from oven to fans
- Assisted in training new employees on warehouse procedures and equipment.
- Operated scanners, computers, and other equipment to track orders.
Cashier Team Lead
Popeyes Chicken
Stone Mountain
08.2024 - 08.2025
- Worked drive through & front line cashiers
- Packing & completing orders for both front line and drive through
- Coordinated daily cash handling and ensured accurate transactions.
- Resolved customer inquiries and complaints with professionalism and care.
- Maintained cleanliness and organization of the cashier area daily.
- Scraping and rinsing food from dirty dishes and handwashing them
- Mopping and sweeping kitchen, lobby, & bathroom floors and whipping down tables
- Preparing sides
- Trained new cashiers on register operation and customer service standards.
- Removing trash from garbage cans & placing them in the designated containers
Store Retailer
Ross
Stone Mountain
09.2022 - 07.2024
- Processing customers payments
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Resolved customer concerns and answered questions to promote positive guest experiences.
- Managed cash drawer and facilitated sales using cash, credit and gift card.
- Encouraged customers to sign up for loyalty programs in order to increase repeat business.
- Processed returns, exchanges, and refunds according to company policy.
- Restocked shelves with merchandise in accordance with company policies
- Utilized upselling techniques to maximize revenue opportunities.
- Assisted customers with product inquiries and provided exceptional service.
- Organized merchandise displays to enhance visual appeal and accessibility.
- Maintaining a positive, pleasant, & clean environment
Custodian (Part-Time)
Roswell Funeral Home
Roswell
11.2018 - 10.2022
- Maintained cleanliness and sanitation throughout funeral home facilities.
- Prepared meeting rooms for services and gatherings.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
- Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
Sales Associate
Footlocker
Decatur
06.2020 - 08.2022
- Assisting shoppers with their needs or any questions they may have
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Providing a friendly & warming customer service experience
- Assisted customers in finding products and sizes during busy sales periods.
- Greeted customers and provided exceptional customer service.
Education
High School Diploma -
Druid Hills
Atlanta, Georgia05-2023
Skills
- Communication
- Cleaning
- Collaboration
- Expert
- Experienced
- Skillful
- Adaptability
- Marketing
- Attention to Detail
Timeline
Warehouse Worker
EPI Breads
08.2025 - Current
Cashier Team Lead
Popeyes Chicken
08.2024 - 08.2025
Store Retailer
Ross
09.2022 - 07.2024
Sales Associate
Footlocker
06.2020 - 08.2022
Custodian (Part-Time)
Roswell Funeral Home
11.2018 - 10.2022
High School Diploma -
Druid Hills