Perdia Lewis
Augusta,GA
Summary
Results-driven customer service professional with a strong track record of enhancing satisfaction and driving sales at Bojangles' Famous Chicken 'n Biscuits. Expertise in transaction processing and financial management, complemented by exceptional conflict resolution skills. Known for fostering positive customer relationships and contributing to a collaborative work environment. Aiming to leverage these skills to achieve operational excellence in a dynamic team setting.
Overview
1
1
year of professional experience
Work History
Cashier
Bojangles' Famous Chicken 'n Biscuits
Augusta, GA
04.2024 - 11.2024
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided top-tier customer service to patrons through active listening and engagement.
- Stocked shelves with merchandise when needed.
- Worked closely with front-end staff to assist customers.
- Used suggestive selling techniques to promote add-on sales.
- Addressed customer grievances in line with company guidelines.
- Curated promotional displays to enhance sales.
- Arranged and replenished displays to maintain store appearance.
- Assisted customers via phone with store operations, product information, and order placement.
- Built and maintained productive relationships with employees.
- Welcomed customers and responded to their inquiries regarding store products and services.
- Accepted cash and credit card payments, issued receipts and provided change.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Conducted regular cleaning of all surfaces in the checkout area.
- Performed other duties as assigned by management.
- Trained new team members in cash register operation, stock procedures, and customer services.
Daycare Teacher's Assistant
Burns Daycare & Preschool
Augusta, GA
03.2024 - 04.2024
- Helped organize classroom materials such as books, art supplies, toys.
- Took class attendance and recorded absences.
- Backed up lessons with personal support, small group instruction and hands-on activities.
- Ensured that all relevant health and safety regulations were followed at all times.
- Recorded child behavior, food, and medication information for supervisors.
- Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
- Assisted in preparing meals for the children according to nutritional guidelines.
- Enforced rules to teach good manners and maintain safe environment.
- Helped to maintain a safe and fun learning environment.
- Coordinated outdoor activities that encouraged physical activity and awareness of nature.
- Communicated effectively with parents and guardians about children's daily activities and progress.
- Monitored children during nap time, ensuring a quiet and restful environment.
- Provided individualized attention to each child, helping them with their development needs.
- Secured indoor and outdoor premises to protect children.
- Assisted children with hygiene tasks, including handwashing and bathroom breaks.
Education
Associate of Applied Science - Early Childhood Education
Miller-Motte
Augusta, GA11-2025
Certificate of Technical Studies - Early Childhood Care And Education
Augusta Technical College
Augusta, GA02-2024
GED -
Augusta Technical College
Augusta, GA06-2018
Skills
- Stock Replenishment
- Effective Cash Management
- Product Placement Strategy
- Transaction Processing Expertise
- Customer Service
- Employee Training
- Accurate Receipt Processing
- In-Depth Product Understanding
- Debt Recovery Coordination
- Cleaning and sanitizing
- Financial Transaction Processing
- Revenue Growth Methods
- Customer Satisfaction Management
- Supportive Interaction
- Transaction Processing Skills
- Elementary Math Competence
- Conflict Management Skills
Timeline
Cashier
Bojangles' Famous Chicken 'n Biscuits
04.2024 - 11.2024
Daycare Teacher's Assistant
Burns Daycare & Preschool
03.2024 - 04.2024
Associate of Applied Science - Early Childhood Education
Miller-Motte
Certificate of Technical Studies - Early Childhood Care And Education
Augusta Technical College
GED -
Augusta Technical College
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