Summary
Work History
Education
Skills
Timeline
Generic

Perez Lane

Saint Petersburg, FL,FL

Summary

Dynamic Cell Phone Technician with a proven track record at My Cell Works, excelling in problem-solving and critical thinking. Enhanced team efficiency by developing troubleshooting guides and training new employees. Specialized in equipment replacement and inventory management, significantly reducing customer wait times while maintaining high service standards.

Work History

Cell Phone Technician

My Cell Works
Saint Petersburg, Fl
01.2018 - 2023
  • Trained new employees on repair techniques and best practices, enhancing team expertise.
  • Maintained current knowledge of industry trends to address customer device issues effectively.
  • Specialized in repairing Type phones while also servicing various other manufacturer models.
  • Assisted customers with device setup and data transfer, ensuring smooth transitions between products.
  • Managed inventory of replacement parts to expedite repairs and reduce customer wait times.
  • Executed component repairs including LCD screens, home buttons, and charging ports with precision.
  • Developed troubleshooting guides to streamline diagnosis for technicians and improve efficiency.
  • Established vendor relationships for expedited access to specialized tools and unique parts.

Head Dishwasher

Harold Seltzer's Steakhouse
Saint Peter, FL
01.2017 - 2021
  • Contributed to overall restaurant cleanliness by promptly addressing spills and messes in the kitchen area.
  • Performed routine maintenance on dishwashing equipment for optimal performance and longevity.
  • Reduced water waste by implementing sustainable washing techniques for improved environmental impact.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Trained new employees on proper dishwashing procedures, ensuring consistent quality across the team.
  • Assisted in food preparation tasks as needed, contributing to overall kitchen productivity.
  • Reduced breakage costs by handling fragile items with care during the washing process.
  • Communicated effectively with both front-of-house and back-of-house staff members to ensure seamless coordination throughout meal services.
  • Maintained high levels of sanitation through diligent adherence to cleaning schedules for all surfaces and equipment used in the dishwasher station.

Janitorial Lead

Anderson Beauty Salon
Saint Petersburg, FL
2012 - 2017
  • Improved facility cleanliness by developing and implementing effective janitorial procedures.
  • Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
  • Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
  • Streamlined inventory management with systematic organization of cleaning supplies and equipment.
  • Conducted regular safety meetings to reinforce compliance with OSHA regulations and company policies.
  • Maintained a safe work environment through regular inspections and adherence to safety protocols.
  • Established a proactive approach towards preventative maintenance, reducing the need for reactive measures.
  • Reduced maintenance costs by promptly addressing minor repairs before escalation.
  • Managed budgets effectively by monitoring expenses closely and identifying opportunities for cost savings.

Education

Tomlinson Adult Learning
Saint Petersburg,FL
2010

Skills

  • Accessory installation
  • Problem-solving
  • Time management
  • Critical thinking
  • Organizational skills
  • Active listening
  • Safety awareness
  • Equipment replacement
  • Configuring equipment
  • Equipment assembly
  • Physical strength
  • Multitasking Abilities

Timeline

Cell Phone Technician

My Cell Works
01.2018 - 2023

Head Dishwasher

Harold Seltzer's Steakhouse
01.2017 - 2021

Janitorial Lead

Anderson Beauty Salon
2012 - 2017

Tomlinson Adult Learning

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Perez Lane