Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Architecture Analyst
Accenture
04.2024 - Current
Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
Recommended process improvements to continually identify, analyze and fix constraints and challenges.
Assisted in decision-making processes by presenting accurate, data-driven recommendations to stakeholders.
Customer Service
Hertz
09.2023 - 03.2024
Strong oral and written communication skills
Build relationships with customers to sell products and make quotas
Resolve customer issues and concerns professional using effective communication.
Technical Sales Intern
Keyence
05.2022 - 06.2022
Work with inside sales team to prospect new business through cold calls, warm leads, and collaboration with colleagues to exceed daily and weekly goals
Develop your sales skills while working alongside of our experienced, high performing sales team
Identification of new sales opportunities and assistance with business development
Technical negotiations with prospective and existing customers including scope of work definitions and technical handover to the development team.
Project Engineering Intern
Gilbane
06.2020 - 08.2020
Support the project management team with subcontractor and supplier coordination, material tracking, file management and document control
Worked with field supervisors to assist with project layout, construction drawing and trade coordination, verification of field conditions.
Education
B.B.A - Computer Information Systems
Kent State University
A.A - Civil and Construction Engineering Technology
Youngstown State University
Skills
Analytical
Effective communication
Proficient in Microsoft Office suite
Database Management
Analytical Thinking
SQL and Databases
System Analysis
Statistic analysis
Data Migration
Cloud Automation
Cloud Architecture Design
Cloud services
Capstone Project
We designed a food delivery system for college students using scrum, by following the scrum framework with sprints. First, we formed various teams, prioritized tasks, and designed a database. Then we implemented functionalities with sprints and conducted testing. Lastly, we reflected on our data and system to maintain data integrity.
Certification
Azure Microsoft Fundamental
Coursework
Marketing Tools
Marketing Communication
Business Analytics
Marketing Research
Sales Management
Business Finance
Database Management
Business Modeling
Programming for the Cloud
Timeline
Business Architecture Analyst
Accenture
04.2024 - Current
Customer Service
Hertz
09.2023 - 03.2024
Technical Sales Intern
Keyence
05.2022 - 06.2022
Project Engineering Intern
Gilbane
06.2020 - 08.2020
B.B.A - Computer Information Systems
Kent State University
A.A - Civil and Construction Engineering Technology