Perjah Brooks
Houston,TX
Summary
I'll provide your company with not only the ability to knock out, all of your competition, but to be able to keep your company at the top of the charts with my strong competitive & flexible skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
In-Home Healthcare Provider
Girling Personal Care
12.2024 - Current
- Provided respite care for family caregivers by offering reliable support services such as companionship, light housekeeping, and transportation assistance
- Facilitated seamless transitions from hospital to home care settings by coordinating with medical professionals, social workers, and family members.
- Increased patient comfort levels through compassionate interaction and empathetic listening during challenging periods of illness or recovery.
- Demonstrated cultural sensitivity and understanding when working with diverse patient populations, adapting care practices as needed to accommodate unique backgrounds and beliefs.
- Ensured a safe and comfortable home environment for patients through meticulous housekeeping and organization tasks
- Managed complex medical equipment in the home setting safely while maintaining strict adherence to cleanliness protocols for infection control purposes.
- Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Transported clients for medical and personal outings.
Correctional Officer
Joe Corley Processing Center
01.2023 - 11.2024
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Completed intake paperwork, fingerprints, and searches.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Coordinated with law enforcement agencies to ensure smooth transfer of inmates.
- Reduced inmate altercations through proactive conflict resolution strategies.
- Promoted inmate welfare by monitoring and addressing health concerns promptly.
- Supervised inmates during meals, recreation and other activities.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
Sales Representative
Heller Group Sales
01.2014 - 05.2016
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Provided feedback from customers to product development team, influencing future product enhancements.
- Contributed to team objectives in fast-paced environment.
Sales Manager
Reliant Energy
01.2015 - 05.2016
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Negotiated partnerships with complementary businesses, creating synergies and expanding customer base.
- Secured lucrative contracts with major accounts, leveraging strong negotiation skills and deep industry knowledge.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Sales Representative
Electron Energy Sales
01.2014 - 01.2015
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
- Conducted detailed market analysis to guide development of sales strategies.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Non-Commission Security Guard
Patriots Security EOC
06.2011 - 08.2012
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Led security briefings for new employees, ensuring high level of preparedness across team.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Monitored and responded to hazardous gas levels and smoke detectors to avoid injuries and fatalities.
- Checked fire suppression equipment regularly and oversaw upkeep.
Non-Commission Security Guard
A&Z Security Company
06.2010 - 07.2010
- Checked and verified photo identification prior to granting facility access.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
- Conducted safety audits, identifying and mitigating potential hazards to prevent accidents.
- Streamlined visitor check-in processes, enhancing efficiency of entry protocols.
- Enhanced security measures for VIP visits, coordinating closely with executive protection teams.
- Monitored CCTV systems to quickly identify and respond to potential security breaches, enhancing overall safety.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Education
High School Diploma - All
Hastings High School
Houston, TX2012
Skills
Critical thinking
Problem solving
Information literacy
Communication
Collaboration
Creativity
Adaptability
Time management
Note-taking
Reading
Writing
Accomplishments
CPR certification ice immigration security clearance non commission security license on hand training and tactical training training and suicide prevention or awareness training in biohazard preventions safety equipment protocols training on AED
Affiliations
Ice immigration clearance with Homeland security
Certification
- CPR/AED Certification
- PREA
- Driver's License
- Home Health Aide (HHA) Certification
- Suicide awareness and prevention
Timeline
In-Home Healthcare Provider
Girling Personal Care
12.2024 - Current
Correctional Officer
Joe Corley Processing Center
01.2023 - 11.2024
Sales Manager
Reliant Energy
01.2015 - 05.2016
Sales Representative
Heller Group Sales
01.2014 - 05.2016
Sales Representative
Electron Energy Sales
01.2014 - 01.2015
Non-Commission Security Guard
Patriots Security EOC
06.2011 - 08.2012
Non-Commission Security Guard
A&Z Security Company
06.2010 - 07.2010
- CPR/AED Certification
- PREA
- Driver's License
- Home Health Aide (HHA) Certification
- Suicide awareness and prevention
High School Diploma - All
Hastings High School
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