Perla Acuna-Espinoza
NORCROSS,GA
Summary
I am a qualified and dedicated professional with extensive experience in the retail industry, customer service, and assisting roles. I am adept at performing tasks efficiently and prioritizing them based on their importance. Moreover, I have consistently demonstrated my ability to assume high levels of responsibility. With my skill set and experience, I am confident in my ability to contribute positively to any organization or team.
Overview
2
2
years of professional experience
Work History
Resident Assistant
Dodge City Community College
07.2022 - 05.2023
- Responded to room transfers, incident reports, and maintenance requests.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Provided crisis management and intervention during emergency situations.
- Scheduled, coordinated and confirmed appointments and meetings. Executed record filing system to improve document organization and management.
Front Desk Receptionist
Dodge City Family YMCA
03.2022 - 11.2022
- Scheduled, coordinated and confirmed appointments and meetings.
- Gained knowledge and experience working with children in educational setting.
- Developed strong interpersonal communication skills to promote relationship building with internal and external customers.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Student Athletic Trainer
Dodge City Community College
09.2021 - 05.2022
- Prescribed treatments such as rest, ice, compression, and elevation.
- Communicated with head trainer and doctors about patient needs.
- Liaised between athletes, coaches and doctors to coordinate appointments and support wellness.
- Planned medical coverage and traveled for away meets and tournaments.
Delivery Associate
Home Depot
12.2020 - 07.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Worked safely around moving machinery.
- Prepared orders for shipment by picking, packing, and labeling merchandise. Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Education
Associate of Arts -
Dodge City Community College
Dodge City, KS12.2023
Skills
- Adaptability
- Team Collaboration
- Bilingual
- Customer Service
- Public Speaking
- Issue Handling
Timeline
Resident Assistant
Dodge City Community College
07.2022 - 05.2023
Front Desk Receptionist
Dodge City Family YMCA
03.2022 - 11.2022
Student Athletic Trainer
Dodge City Community College
09.2021 - 05.2022
Delivery Associate
Home Depot
12.2020 - 07.2021
Associate of Arts -
Dodge City Community College