Perla Arbaiza
West New York,New Jersey
Overview
4
4
years of professional experience
Work History
Medical Receptionist internship
Mcareh Medical PC
- Maintained an accurate online patient database, including organizing paperwork, data entry, scanning, printing, and faxing documents
- Planned & scheduled patients appointments
- Check patient health insurance status coverage
- Month and the years of 2022 and 2023
Receptionist
Therapro
06.2020
- Input patient data, maintain patient appointments
- High traffic calls: answered 30+ calls daily
- Collect co-pays or any other type of payments due before services
- Call to confirm appointments
- Mail or fax medical records as requested.
Team Lead (Part Time)
Panera Bread
09.2019 - 08.2023
- Upfront Customer Service
- Prepare food orders
- Associate trainer
- Coach and motivate the team to achieve sales goals, improve speed of service, order accuracy, and store cleanliness
- Awarded employee of the month and the years of 2022 and 2023
Education
Certified Medical Assistant
Always Health Institute- Medical Assistant
West New York, NJ08.2023
Diploma -
Memorial High School
West New York, NJ01.2017
Skills
- Customer service
- Effective communication
- CPR Certified
- Phlebotomy Certified
- EKG Certified
- Microsoft Office 365
- Certified Medica Assistant
- Data Entry
- Patient Billing
- Front Desk Operations
- Appointment Scheduling
- Medical Terminology
Languages
Spanish
Full Professional
Timeline
Receptionist
Therapro
06.2020
Team Lead (Part Time)
Panera Bread
09.2019 - 08.2023
Medical Receptionist internship
Mcareh Medical PC
Certified Medical Assistant
Always Health Institute- Medical Assistant
Diploma -
Memorial High School