Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Receptionist

Perla Carrera Morales

Barnwell,SC

Summary

Self motivated, fast learner, detail-oriented, seeking a supervisor position responsible for leading teams while providing support to fellow employees to complete tasks according to preset schedules and processes.

Overview

7
7
years of professional experience

Work History

Receptionist

Low Country Health Care System
12.2022 - Current
  • Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with patients, and updated patients records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give patients positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Proficient of copying, faxing, and filing documents
  • Handle co-pays at time of appointments
  • Handled cash transactions and payments records accurately.

Manager/Retail sales representative

Cricket Wireless
09.2018 - 12.2022
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Establish relationship with customers
  • Trained new employees on procedures
  • Promote company products, services, and savings plans when appropriate.
  • Supervise the work of office, customer service employees to ensure adherence to quality standards, proper procedures, correcting errors or problems.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Confer with customers by telephone or in person to provide information about products or services and obtain details of complaints.

Multitasking Job

TNT PRINTWEAR
09.2019 - 02.2022
  • Calculate and quote charges for services such as long-distance connections.
  • Resolve customer complaints or answer customers' questions
  • Supervise other clerical staff and provide training and orientation to new staff.
  • Write and record orders for merchandise or enter orders into computers.
  • Order or purchase supplies.
  • Examine job orders to determine quantities to be printed, stock specifications, colors, or special printing instructions.
  • Start presses and pull proofs to check for ink coverage and density, alignment, and registration.
  • Load presses with paper and make necessary adjustments, according to paper size.
  • Adjust digital files to alter print elements, such as fonts, graphics, or color separations.
  • Maintain time or production records.
  • Download or scan files to be printed, using printing production software.

Education

High School Diploma - undefined

Blackville Hilda High School
Blackville, SC
06.2019

Skills

  • Computer skills - Experienced
  • Management - Experienced
  • Customer service - Expert

LANGUAGES

Spanish - Native speaker
English - Fluent

Timeline

Receptionist

Low Country Health Care System
12.2022 - Current

Multitasking Job

TNT PRINTWEAR
09.2019 - 02.2022

Manager/Retail sales representative

Cricket Wireless
09.2018 - 12.2022

High School Diploma - undefined

Blackville Hilda High School

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Perla Carrera Morales