Perla Chavez
Newburgh,New York
Summary
Personable professional offering demonstrated success in cultivating team-oriented environments. Focused on efficiently delivering quality service. Desire to bring hardworking nature, positive attitude and leadership abilities to new position with increased responsibility. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level daycare position. Ready to help team achieve company goals. Love to learn new skills and qualities.
Overview
7
7
years of professional experience
Work History
Dry Cleaner Counter Clerk
Vails Gate Cleaners
Central Valley, NY
06.2017 - Current
- Managed multiple tasks in high-volume environment.
- Processed cash, check and credit card payments.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Operated cash register to accurately complete customer financial transactions.
- Processed customer orders and accurately entered into order system.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Budgeted, audited and balanced cash handlings to secure cash drawer.
- Maintained clean and orderly work stations and reported hazards to management.
Crew Member
Bubbakoos Burritos
New Windsor, NY
06.2022 - 10.2022
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Stocked shelves to organize aisles in assigned department.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Education
High School Diploma -
Newburgh Free Academy
Newburgh, NY08.2021
Skills
- Learning Strategies
- Safe Work Practices
- Critical Thinking
- Team Player
- Active Learning
- Adaptability and Flexibility
- Dependable and Cooperative
- Accuracy and Efficiency
- Cleaning and Sanitizing
- Excellent Work Ethic
- Health and Safety Standards
- Effective Communication
- Spanish Fluency
- Task Prioritization
- Product Knowledge
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Crew Member
Bubbakoos Burritos
06.2022 - 10.2022
Dry Cleaner Counter Clerk
Vails Gate Cleaners
06.2017 - Current
High School Diploma -
Newburgh Free Academy