Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
Addressed patient concerns and provided support to vulnerable demographics.
Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
Pharmacy Technician
CVS Pharmacy
08.2021 - 04.2024
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Also stocked, labeled, and inventoried medication to keep accurate records.
Utilized advanced computer systems for prescription processing tasks.
Mentored new pharmacy technicians during their training period, fostering a supportive team atmosphere focused on delivering quality patient care.
Intern Care Coordinator
Hispanic Counseling Center
01.2024 - 03.2024
Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
Medical Receptionist
Mount Sinai South Nassau
08.2022 - 12.2022
Checked patient insurance, demographic, and health history to keep information current.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
Community Health Worker at Kentucky Cancer Program / UK Markey Cancer CenterCommunity Health Worker at Kentucky Cancer Program / UK Markey Cancer Center