Summary
Overview
Work History
Education
Skills
Timeline
Generic

Perla Farias

Houston,TX

Summary

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Talented Sales Agent with experience convincing, persuading and closing deals.

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Driven Sales Agent with experience establishing and expanding market presence and maximizing growth.

Driven sales professional skilled and organized at providing top-notch customer service, managing cash and processing orders. Adept at engaging with clients and capturing attention in various product offerings.

Overview

5
5
years of professional experience

Work History

Sales Agent

Fred Loya Insurance
Houston, TX
05.2022 - Current
  • Developed relationships with customers by providing excellent customer service.
  • Followed up with prospects on a regular basis to ensure satisfaction with services provided.
  • Negotiated contracts with customers to secure sales deals.
  • Resolved customer complaints promptly and effectively.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Regularly met or exceeded established sales goals by implementing strategic closing techniques.
  • Greeted and assisted customers to foster positive experiences.
  • Produced sales documents, finalized deals and filed records.
  • Operated register, handled cash and processed credit card transactions.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.

Manager Trainee

McDonald's
Houston, Tx
10.2019 - 05.2022
  • ASSISTING WITH DAY TO DAY OPERATIONS
  • TRAINING NEW EMPLOYEES
  • Managed daily operations of a customer service department, including assigning tasks, and monitoring productivity levels.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Assisted with opening and closing of retail branch office.
  • Processed customer sales transactions, adjustments and refunds.
  • Resolved client issues by delivering excellent customer service and maintaining positive attitude.

Education

High School Diploma -

Macarthur High School
Houston, TX
06-2019

Skills

  • Sales follow-up
  • Paperwork Processing
  • Strategy Development
  • Product Demonstrations
  • Sales Presentations
  • Customer Assistance
  • Closing deals

Timeline

Sales Agent

Fred Loya Insurance
05.2022 - Current

Manager Trainee

McDonald's
10.2019 - 05.2022

High School Diploma -

Macarthur High School
Perla Farias