Perla Gonzalez
Ontario,CA
Summary
A college student with self-driven ,bilingual and hardworking nature. I bring a positive attitude and a flexible schedule to the table offering excellent communication and customer service skills. Fluent in English and Spanish. Works well independently or collaboratively. Strong ambition succeed.
Overview
3
3
years of professional experience
Work History
Seasonal Sales Associate
Macys Department Store
11.2020 - 01.2021
- Served as a Seasonal Sales Associate at Macy's, providing exceptional customer service and contributing to a dynamic team environment during peak seasonal periods.
- Operated cash registers efficiently, ensuring accurate transactions and providing excellent customer service.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
Sales Associate
H&M Hennes & Mauritz
09.2022 - Current
- Demonstrated efficiency in processing guest transactions by promptly ringing them out, ensuring a seamless and positive shopping experience.
- Enthusiastically promoted H&M's rewards program, increasing customer engagement and loyalty.
- Utilized product knowledge and styling expertise to assist guests in putting together outfits, ensuring a tailored and enjoyable shopping experience.
- Successfully navigated truck shifts, ensuring timely and organized unloading of merchandise and its placement on the sales floor.
- Proactively alleviated long lines by swiftly hopping onto registers as needed, optimizing guest flow and satisfaction.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Guest Advocate
Target
07.2021 - 09.2022
- Served as a Guest Advocate at Target, excelling in tasks ranging from processing guest transactions, managing self-checkout stations, and facilitating returns with precision and efficiency.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Demonstrated expertise in end-of-day procedures, ensuring seamless closing of registers and maintaining a clean and organized workspace for the next shift.
- Successfully promoted Target's financial services by proactively opening Red Cards, contributing to the overall sales goals and enhancing the shopping experience for guests.
Education
Mt San Antonio College
Walnut, CA05.2025
High School Diploma -
Chaffey High School
Ontario, CA05.2021
Skills
- Communication
- Teamwork and Problem Solver
- Organization
- Customer Service Orientated
- Time Management
Timeline
Sales Associate
H&M Hennes & Mauritz
09.2022 - Current
Guest Advocate
Target
07.2021 - 09.2022
Seasonal Sales Associate
Macys Department Store
11.2020 - 01.2021
Mt San Antonio College
High School Diploma -
Chaffey High School
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