Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Perla Hernandez

Austin,TX

Summary

Dedicated customer service professional with proven ability to resolve complaints and enhance satisfaction. Bilingual communicator, committed to fostering teamwork and community engagement.

Overview

2027
2027
years of professional experience

Work History

Volunteer

Central Texas Food Bank
Austin, TX
  • Engaged with community volunteers, providing guidance and support during food drive events.
  • Ensured compliance with health and safety standards while handling food products.
  • Raised awareness about environmental issues through educational workshops.

Customer Service Cashier

H-E-B Grocery
Austin, TX
05.2025 - Current
  • Collaborated with team members to ensure smooth checkout operations during peak hours.
  • Assisted customers with inquiries, providing product information and recommendations.
  • Implemented effective solutions for resolving customer complaints, enhancing satisfaction levels.

Education

Certificate - Medical Assistant

The College of Health Care Professions
TX
10-2026

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Problem solving
  • Community service
  • Computer skills
  • Customer service
  • Fluent bilingualism
  • CPR certified

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service Cashier

H-E-B Grocery
05.2025 - Current

Volunteer

Central Texas Food Bank

Certificate - Medical Assistant

The College of Health Care Professions