Work Preference
Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic
PERLA Y MARCIAL
Open To Work

PERLA Y MARCIAL

Diamond Bar,CA

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid
Location: Diamond Bar, CALos Angeles, CASan Bernardino, CAPomona, CA
Open to relocation: Yes

Important To Me

Career advancementHealthcare benefitsPaid time offWork-life balanceCompany CulturePersonal development programsTeam Building / Company Retreats401k match

Summary

Dedicated professional skilled in optimizing operational workflows and ensuring financial integrity. History of enhancing team performance through effective communication and meticulous attention to detail. Committed to delivering exceptional customer service while managing complex financial tasks with precision.

Overview

11
11
years of professional experience

Work History

Bus Operator - 35+ Hours / Week

LA Metro
Los Angeles, California
05.2026 - 09.2026
  • Operated buses safely on designated routes across LA Metro service areas.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance standards.
  • Assisted passengers with boarding, disembarking, and fare payment processes.

CUSTOMER SERVICE / DISPATCH - 40+ hrs / Week

FRONTLINE FREIGHT
Walnut, California
03.2023 - 05.2026
  • Dispatched orders to drivers, facilitating on-time deliveries.
  • Processed and entered orders, ensuring accuracy in record-keeping.
  • Assisted vendors through email and phone communications for order inquiries.
  • Performed data entry tasks to support operational workflows.
  • Audited orders for payroll entries, improving accuracy in financial reporting.
  • Handled bookkeeping duties to ensure financial integrity.
  • Managed light accounting responsibilities to support overall budgeting efforts.

PAYMENT PROCESSOR - 40 Hrs / Week

LITIGATION PRACTICE GROUP.
07.2022 - 03.2023
  • Managed payment processing, ensuring timely and accurate transactions. Communicated regularly with clients regarding missed payments, changes, refunds, and enrollment adjustments, fostering transparency and trust. Facilitated client enrollments and developed Legal Service Agreements with payment schedules, streamlining onboarding process.
  • Processed electronic payments accurately and efficiently in a high-volume environment.
  • Managed client accounts, ensuring timely payment processing and compliance with regulations.
  • Reviewed and reconciled payment discrepancies to maintain accurate financial records.

RECEPTIONIST / ACCOUNTING CLERK - 40 Hrs / Week

TWENTY FOUR SEVEN COMMERCIAL CLEANING
10.2015 - 02.2022
  • Answered heavy call volume, assigned jobs to workers, managed calendar, filled documents accurately, faxed important documents, scheduled meetings, collected work orders, performed data entry, and provided exceptional customer service in person and over the phone.
  • Compiled general financial statements and executed account closing procedures monthly. Generated and submitted invoices per financial schedule. Collected, arranged, and entered information into computer database. Provided comprehensive clerical and administrative support to department staff and followed up with customers to collect information and verify details. Managed 12+ properties by collecting payments and processing service orders.
  • Greeted clients and visitors with professionalism and warmth.
  • Managed phone calls and directed inquiries to appropriate staff.
  • Scheduled appointments and maintained the front desk calendar efficiently.

Education

Basic to Graduate -

John Marshall HS

Medical Assistant / Social Science Degree -

United Education Institute

Skills

  • Dispatch coordination
  • Safety compliance
  • Operational efficiency
  • Attention to detail
  • Time management
  • Problem Solving
  • Customer engagement
  • Effective communication
  • Communication
  • Teamwork
  • Team building
  • Leadership
  • Interpersonal skills

LANGUAGES

English, Spanish

Timeline

Bus Operator - 35+ Hours / Week

LA Metro
05.2026 - 09.2026

CUSTOMER SERVICE / DISPATCH - 40+ hrs / Week

FRONTLINE FREIGHT
03.2023 - 05.2026

PAYMENT PROCESSOR - 40 Hrs / Week

LITIGATION PRACTICE GROUP.
07.2022 - 03.2023

RECEPTIONIST / ACCOUNTING CLERK - 40 Hrs / Week

TWENTY FOUR SEVEN COMMERCIAL CLEANING
10.2015 - 02.2022

Basic to Graduate -

John Marshall HS

Medical Assistant / Social Science Degree -

United Education Institute
PERLA Y MARCIAL