Perla Reveles Olguin
Seattle,WA
Summary
Bilingual customer service professional with experience in retail, childcare, and hospitality. Expertise in fostering customer relationships, managing fast-paced environments, and resolving issues effectively. Strong communicator and team player committed to enhancing customer experiences and promoting a positive work atmosphere.
Overview
5
5
years of professional experience
Work History
Childcare Assistant
Bright Horizons
Seattle, WA
02.2024 - Current
- Provided attentive, nurturing care to children, ensuring safety and comfort.
- Supported educational activities by teaching basic learning and social skills.
- Communicated closely with parents and team members to maintain consistent care.
- Maintained a clean, organized, and engaging environment for children's development.
Model / Creative Collaborator
media
Seattle, WA
12.2023 - 2025
- Collaborate with photographers and brands for fashion and creative shoots.
- Maintain a professional image and contribute to brand representation.
- Provide own hair styling and makeup for photo and video productions.
Retail Associate
Value Village
Issaquah, WA
07.2023 - 01.2024
- Delivered friendly and efficient customer service by assisting shoppers and handling transactions.
- Operated the cash register, balanced payments, and processed returns accurately.
- Organized merchandise displays and maintained a visually appealing sales floor.
- Assisted with donation processing, ensuring a smooth intake and customer experience.
Crew Member / Cashier
McDonald's
Newcastle, WA
05.2021 - 07.2022
- Greeted customers, processed orders and payments efficiently to enhance customer satisfaction.
- Provided prompt service for dine-in, drive-thru, and delivery orders (UberEats).
- Ensured food safety and cleanliness standards were consistently met.
- Collaborated with team members in fast-paced environment to meet and exceed service goals.
Education
Associate's Degree - Business Management
Renton Technical College
High School Diploma -
Hazen High School
Skills
Customer Service & Support
- Cash Handling
- Sales
- Conflict Resolution
- Childcare & Educational Support
- Cleaning & Sanitization
- Multitasking & Time Management
- Bilingual: fluent English & Spanish
- Safety compliance
- Problem solving
- Food and beverage preparation
- Food and beverage service
- Safety procedures
- Emergency response
Community Service
- Prepared and delivered holiday baskets for families in need.
- Supported Seattle Marathon event by distributing water and snacks.
- Participated in local cleanup initiatives and school volunteer programs.
- Provided childcare support during school and community events.
Timeline
Childcare Assistant
Bright Horizons
02.2024 - Current
Model / Creative Collaborator
media
12.2023 - 2025
Retail Associate
Value Village
07.2023 - 01.2024
Crew Member / Cashier
McDonald's
05.2021 - 07.2022
Associate's Degree - Business Management
Renton Technical College
High School Diploma -
Hazen High School