Perriloris Barba-Dixon
Castaic,USA
Overview
7
7
years of professional experience
Work History
Server and Hostess
Red Lobster
Castaic, CA
10.2023 - Current
- Demonstrated strong problem-solving skills while managing seating arrangements and resolving guest complaints.
- Trained new hosts on customer service standards and operational procedures.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
Reception Administrator
Pinnacle Estate Properties
Valencia
06.2021 - 02.2024
- Managed phone lines and facilitated numerous phone calls with clients and staff a day.
- Managed high call volumes by efficiently answering, screening, and directing incoming calls to appropriate personnel.
Barista
Starbucks
Castaic
05.2023 - 09.2023
- Helped management keep adequate supply on hand by notifying of shortages.
- Assisted in training new baristas on beverage preparation techniques and customer service best practices.
Barista
Coffee Kiosk
Santa Clarita
08.2022 - 08.2023
- Kept track of store specials, payment policies, and security procedures.
- Assisted in training new baristas on beverage preparation techniques and customer service best practices.
- Collaborated with team members to streamline workflows during peak hours, improving efficiency and service speed.
Sales Associate
Simon's All Natural Soap
Santa Clarita
11.2019 - 12.2021
- Open and closed the shop.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Prepared cash deposits up to $[500.00] with no discrepancies.
- Developed promotional displays that increased foot traffic and boosted sales during seasonal events.
Education
Associate of Science - Human Biology
College of The Canyons
Valencia, CASkills
- Strong work ethic
- Exceptional customer service
- Suggestive selling
- Dining crew workflow optimization
- Guest engagement
- Cleanliness standards
Timeline
Server and Hostess
Red Lobster
10.2023 - Current
Barista
Starbucks
05.2023 - 09.2023
Barista
Coffee Kiosk
08.2022 - 08.2023
Reception Administrator
Pinnacle Estate Properties
06.2021 - 02.2024
Sales Associate
Simon's All Natural Soap
11.2019 - 12.2021
Associate of Science - Human Biology
College of The Canyons