Perrisa Vargas
Coral Springs,United States
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Sephora Team Lead Manager
Kohl's
07.2023 - Current
- Delegated high volumes of work to empower team, build trust, and assist with professional development.
- Evaluated employee performance and coached and trained to improve weak areas.
- Set overall vision and provided team leadership.
- Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations.
- Measured team performance and reported metrics to leadership team members.
Beauty Ambassador Chantecaille
Saks Fifth Avenue
11.2022 - 06.2023
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Identified client needs and recommended products based on preferences and requirements.
- Maintained counter and display areas for cleanliness and organization.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Recorded notes for future reference about customer preferences and services delivered.
- Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Monitored current trends to understand fashions and better serve customer needs.
- Professionally applied makeup to clients for proms, weddings, and special occasions.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Provided personalized skincare recommendations to specifically target top concerns.
Beauty Consultant
CVS Pharmacy
09.2021 - 09.2022
- Recommended specific hair and beauty products to meet individual customer needs.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Identified client needs and recommended products based on preferences and requirements.
- Maintained counter and display areas for cleanliness and organization.
- Provided personalized skincare recommendations to specifically target top concerns.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Beauty Consultant
Sephora
10.2018 - 04.2020
- Recommended specific hair and beauty products to meet individual customer needs.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Identified client needs and recommended products based on preferences and requirements.
- Maintained counter and display areas for cleanliness and organization.
- Provided personalized skincare recommendations to specifically target top concerns.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Counter Manager Estee Lauder
Dillards Department Store
04.2001 - 05.2003
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Organized sale events and created eye-catching product displays to attract customers to [Type] counter.
- Performed all stock keeping processes and assisted in replenishing all items as per company policy.
- Facilitated strategies to present and sell merchandise through regular product demonstrations.
- Recommended, selected and helped locate or obtain specific merchandise based on customer needs and desires.
- Operated cash register to accurately complete customer financial transactions.
- Ticketed, arranged and displayed merchandise to promote sales and cleaned shelves, tables and counters.
Cosmetic Counter Manager
Bloomingdales - Town Center Mall
05.2003 - 10.2010
- Planned and prepared for special events, adjusting employee schedules and inventory to achieve smooth, efficient department operations.
- Managed difficult or delicate customer interactions with politeness and professionalism, reaching resolutions promptly and according to store policies.
- Greeted and assisted customers within minutes of approaching cosmetic counter.
- Circulated cosmetic department to promptly and politely welcome customers and engage in conversation to assess needs.
- Gathered and analyzed sales and performance data to set and strategize on departmental goals.
- Recruited, trained and supported cosmetic counter team members, emphasizing company policies, product knowledge and departmental goals across staff.
- Researched and assessed new products to develop effective merchandising and promotion plans.
- Recruited, hired and trained employees in company policies and effective sales techniques to increase revenue for busy cosmetics counter.
- Analyzed sales, wrote sales reports and set sales goals for cosmetics counter at [Type] store.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
- Offered make-up tips and popular tutorials in alignment with latest trends.
Counter Manager Christian Dior
Macys Department Store
02.1998 - 02.2001
- Organized sale events and created eye-catching product displays to attract customers to [Type] counter.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Performed all stock keeping processes and assisted in replenishing all items as per company policy.
- Facilitated strategies to present and sell merchandise through regular product demonstrations.
Education
No Degree - Pre-Medicine
Rutgers, The State University of New Jersey
New Brunswick, NJNo Degree - Psychology
Broward College
Fort Lauderdale, FLEsthetics - Master Aesthetician
Florida College of Natural Health
Pompano Beach, FL02.2017
High School Diploma -
Orange High School
Orange, NJ06.1984
Skills
- Team Management Understanding
- Customer Inquiries
- Performance Tracking and Evaluations
- Consultative Selling Techniques
- Advertising Campaigns
- Managing Cash Register
- Team Recruiting and Onboarding
- Sales Records Management
- Leadership, Sales, Implementing Beauty Insiders
Certification
- Licensed Esthetian - !0/22-10/24
Languages
Spanish
Native or Bilingual
Timeline
Sephora Team Lead Manager
Kohl's
07.2023 - Current
Beauty Ambassador Chantecaille
Saks Fifth Avenue
11.2022 - 06.2023
Beauty Consultant
CVS Pharmacy
09.2021 - 09.2022
Beauty Consultant
Sephora
10.2018 - 04.2020
Cosmetic Counter Manager
Bloomingdales - Town Center Mall
05.2003 - 10.2010
Counter Manager Estee Lauder
Dillards Department Store
04.2001 - 05.2003
Counter Manager Christian Dior
Macys Department Store
02.1998 - 02.2001
No Degree - Pre-Medicine
Rutgers, The State University of New Jersey
No Degree - Psychology
Broward College
Esthetics - Master Aesthetician
Florida College of Natural Health
High School Diploma -
Orange High School
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