Perriuon Cross
Murfreesboro,Tennessee
Summary
Motivated and hardworking college graduate with a degree in Business Innovation and Entrepreneurship, complemented by a minor in Business Administration. Brings hands-on experience in customer service within the automotive industry, with demonstrated technical proficiency and a solid foundation in database management. Completed a Management Trainee Internship, contributing to key management functions and leading team-based projects aimed at improving operational efficiency. Recognized for strong problem-solving abilities and clear, effective communication skills, with a proven track record of thriving in fast-paced, dynamic environments.
Overview
7
7
years of professional experience
Work History
Technician
Nissan Smyrna Plant
11.2021 - 06.2022
- Adjusted production processes or equipment to improve overall quality and productivity
- Managed quality control and maintained a high level of customer satisfaction
- I used bolts, rivets, and screws to fasten parts.
Management Trainee Intern
Enterprise Mobility
05.2025 - 08.2025
- Assisted in daily branch operations, including customer service, rental transactions, and fleet management.
- Collaborated with management to analyze performance metrics and identify opportunities for process improvement.
- Supported sales efforts by educating customers on products and services, contributing to increased revenue and customer satisfaction.
- Participated in team projects aimed at improving operational efficiency and customer retention.
- Developed skills in leadership, conflict resolution, and decision-making in a fast-paced, customer-focused environment.
Picker & Packer
Amazon
06.2020 - 08.2021
- Fulfilled orders quickly to accomplish challenging daily objectives
- Picked products from designated locations using various tools and transferred them to appropriate areas for further processing
- Selected products and items from shelves and pallets for customer orders
- Labeled boxes and placed in outbound collection areas
- Completed shipping paperwork, attached appropriate labels, and scanned barcodes for tracking
- Confirmed items picked for orders by keying codes into the system
Cashier
Jacks
03.2018 - 05.2020
- Operated the cash register, collected payments, and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Wiped down counters and conveyor belts to remove debris and maintain cleanliness
- Helped customers find specific products, answered questions, and offered product advice
- Processed sales transactions to prevent long customer wait times
- Worked closely with front-end staff to assist customers
- Accepted cash and credit card payments, issued receipts, and provided change
Education
BBA - Major Business Innovation And Entrepreneurship
Middle Tennessee State University
Murfreesboro, TN08.2025
Skills
- Problem-Solving
- Credits and Refunds
- Cash Register Operations
- Business Analysis
- Microsoft Office
- Sales techniques
- Customer relations
- Operations support
- Inventory control
- Strategic planning
- Contract management
- Operations oversight
Timeline
Management Trainee Intern
Enterprise Mobility
05.2025 - 08.2025
Technician
Nissan Smyrna Plant
11.2021 - 06.2022
Picker & Packer
Amazon
06.2020 - 08.2021
Cashier
Jacks
03.2018 - 05.2020
BBA - Major Business Innovation And Entrepreneurship
Middle Tennessee State University
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