Dedicated professional with strong customer service skills, focusing on problem-solving and process improvement. Proven ability to enhance customer satisfaction while adhering to safety protocols.
Overview
6
6
years of professional experience
1
1
Certification
Work History
imperial septic and drain
cummings.perry&ymail.com
burleson
02.2021 - Current
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assisted with customer requests and answered questions to improve satisfaction.
tech/heavy equipment operator
tex tech enviromental
burleson
07.2019 - 01.2022
Operated environmental testing equipment for accurate sample analysis.
Conducted routine maintenance on tools to ensure optimal performance.
Assisted in hazardous material handling following safety protocols.
Collaborated with team members to complete project tasks efficiently.
Performed site inspections to identify potential environmental hazards.
Replaced defective components or parts as needed.
Implemented process improvements to enhance testing accuracy and efficiency.
Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
Supported training sessions for new technicians on operational procedures.
Education
High School Diploma -
Pottsboro High School
Pottsboro, TX
06-1986
Skills
Equipment operation
Environmental testing
Vehicle inspection
Hazardous materials handling
Team collaboration
Problem solving
Attention to detail
Effective communication
Safety protocol compliance
Leadership
Certification
i hold a class 2 septic installers license. i hold a septic maintenance providers license. experienced at heavy equipment operation