Perry Glatt
Bismarck,ND
Summary
Detail-oriented professional experienced in customer service and daily operations. Prioritizes tasks to ensure accuracy and efficiency while adhering to safety protocols. Committed to process improvement and team collaboration, contributing to operational success through organized and accountable work.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Team Member
Menards
Bismarch, ND
2021 - Current
- Provided courteous, professional customer service by promptly responding to inquiries and effectively supporting daily store operations.
- Effectively prioritize and manage multiple tasks in a fast-paced environment while meeting productivity and service standards.
- Demonstrate strong organizational and problem-solving skills when managing inventory, stocking merchandise, and maintaining accurate records.
- Maintained professionalism, attention to detail, and accuracy in daily operational responsibilities to support smooth store operations.
- Adhere to workplace safety, sanitation, and organizational procedures to maintain a clean, secure, and hazard-free environment
- Collaborated with supervisors and team members to complete tasks efficiently, ensuring adherence to quality, accuracy, and safety standards.
Letter Carrier
United States Postal Service
Bismarck, North Dakota
1989 - 2020
- Processed, sorted, and delivered high volumes of mail and packages accurately and efficiently while consistently meeting established deadlines.
- Operated postal vehicles and utilized appropriate equipment to complete designated residential and commercial delivery routes safely and reliably.
- Maintained accurate records of returned and undeliverable mail and followed established procedures to resolve delivery discrepancies.
- Prioritized and managed responsibilities to balance route schedules, mail organization, customer service, and administrative tasks effectively.
- Protected customer privacy and confidential information by verifying addresses and ensuring the secure handling and delivery of mail and packages.
- Provided professional customer service by responding to inquiries, addressing complaints courteously, and informing customers about postal services.
- Exercised attention to detail in sorting, documenting, and delivering mail to minimize errors and ensure accuracy.
- Adapted to changing priorities and operational demands while maintaining productivity, organization, and accountability.
- Maintained a safe and organized work environment by following established procedures and consistently applying safe work practices.
Education
Associate of Applied Science - Business Management & Computer Operations
North Dakota State College of Science
Wahpeton, NDSkills
- Customer service and professionalism
- Inventory management
- Safety compliance
- Adherence to procedures
- Time management and organization
- Multitasking and prioritization
- Fast-paced efficiency
- Attention to detail
- Teamwork and collaboration
- Adaptability and flexibility
- Critical thinking
- Verbal and written communication
Accomplishments
- Safety Award - United States Postal Service
Military Experience
Security: North Dakota National Guard
Electronics: Minnesota National Guard
Certification
- Photography - Staples Technical Institute
Timeline
Team Member
Menards
2021 - Current
Letter Carrier
United States Postal Service
1989 - 2020
Associate of Applied Science - Business Management & Computer Operations
North Dakota State College of Science