Perry Johnson
Summary
Proficient Systems Engineer specializing in performance testing and customer support. Strong skills in software upgrades and diagnostics troubleshooting contribute to enhanced product reliability and customer training initiatives, driving operational excellence and customer loyalty.
Overview
13
13
years of professional experience
Work History
SR. Systems Engineer Tech
Mts Systems Corp
Eden Prairie
11.2012 - Current
- Installed and upgraded controller and console setup software; tested system performance, calibrated equipment, and verified all accessories and components functioned correctly prior to shipping.
- Delivered customer support and training during installations and repairs to ensure user proficiency and satisfaction.
Education
Associate of Business Administration - Accounting And Finance
Wayne County Community College
Detroit, MI05-2002
Skills
- System performance testing
- Hardware installation
- Software upgrades
- Customer training
- Diagnostics troubleshooting
- Product calibration
- Customer support
- Project documentation
- Problem solving
- Continuous improvement
- Root-cause analysis
MTS Achievements
- Over 15 years of experience with MTS products and service.
- Trained & certified in multiple areas.
- Actuator Assembly, Test & Calibration
- Swivels Assembly & Test
- Grips & Grip Pump Supply Assembly & Test
- Landmark Assembly & Test
- System Assembly & Test
- Paint Shop
- Checkout
- Industrial Wiring
- Customer Service Repair
Timeline
SR. Systems Engineer Tech
Mts Systems Corp
11.2012 - Current
Associate of Business Administration - Accounting And Finance
Wayne County Community College