Sr. Systems Engineer
Nationwide Children's Hospital
07.2025 - Current
- Work remotely 100%, managing responsibilities through communication tools, and collaboration platforms.
- Lead OSD processes, creating and maintaining task sequences for new builds.
- Utilize Hyper-V for testing new builds, application deployments, and system configurations.
- Manage computer settings and configurations through Group Policy, ensuring compliance with security requirements.
- Troubleshoot local Group Policy, Windows Update, and SCCM client issues.
- Create and deploy applications and packages, improving software distribution and automation.
- Collaborate with teams to resolve infrastructure issues, and minimize downtime.
- Automate administrative tasks using PowerShell, improving operational efficiency.
- Ensure proper documentation and implementation of infrastructure changes using Change Management processes.
- Manage Windows 10 and 11 endpoints, ensuring compliance with system and security configurations.
- Utilize iServ for ticket management, tracking, and resolving IT support issues.
- Promoted from Systems Engineer Level 2 (2022 – 2025), with prior experience as a Systems Engineer (2015 – 2022).
