Summary
Overview
Work History
Education
Skills
Timeline
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Perry Mims

East Orange,NJ

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Customer Relations Assistant/Customer Support Specialist

Liquid Cargo
02.2021 - 11.2023
  • Participated in activities designed to improve customer satisfaction and business performance.
  • Investigated and responded to Better Business Bureau and attorney general inquiries.
  • Conducted research, identified solutions and responded to customers within outlined service level agreements.
  • Analyzed and recommended process improvements to reduce complaints and improve customer service throughout organization.

Heavy Machine Operator

Liquid Cargo
06.2019 - 09.2022
  • Inspected, cleaned, and performed operator level maintenance on equipment in accordance with standards.
  • Operated forklift, haul trucks, loader and other equipment on daily basis.
  • Removed debris such as brush and stumps to clear work areas.
  • Drove construction equipment to excavate and grade land on road beds.

Sales Associate

Staples
01.2015 - 02.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

High School Diploma -

Columbia High School
Maplewood, NJ
06.2011

Skills

  • Positive Attitude
  • Time Management
  • Telephone Etiquette
  • Written Communication
  • Conflict Resolution
  • Adaptability

Timeline

Customer Relations Assistant/Customer Support Specialist

Liquid Cargo
02.2021 - 11.2023

Heavy Machine Operator

Liquid Cargo
06.2019 - 09.2022

Sales Associate

Staples
01.2015 - 02.2018

High School Diploma -

Columbia High School

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Perry Mims