Perry Montgomery
Riverview
Summary
Detail-oriented Mainframe Technical Support Specialist with expertise in z/OS, JES2, and enterprise batch processing. Specializes in diagnosing workload failures through CA View job logs and spool analysis, JCL troubleshooting, and incident recovery. Manages dataset operations and validates production changes using TSO/ISPF, SDSF, CICS, DB2, and scheduling tools. Coordinates recovery efforts among infrastructure and application teams.
Overview
39
39
years of professional experience
Work History
Technology Support III
JPMorgan Chase
Tampa, FL
02.2017 - Current
- Monitored z/OS job streams and batch processing, escalating failures to ensure timely incident resolution through established procedures.
- Resolved mainframe production incidents for Chase applications, coordinating recovery efforts with infrastructure and application support teams to minimize downtime.
- Provided timely communication during incidents, delivering clear updates to stakeholders and support groups.
- Identified recurring issues and recommended corrective actions, enhancing batch reliability and reducing future incidents.
Mainframe Technical Support
JPMorgan Chase
Tampa, FL
08.1987 - Current
- Analyzed JES2 spool, SMF records, and job logs to diagnose failed mainframe workloads.
- Supported application teams with JCL troubleshooting, dataset management, and production change validation.
- Facilitated recovery efforts for failed workloads, minimizing disruption to production job streams.
- Coordinated validation of production changes with cross-functional teams to ensure successful deployment.
Education
Basic Programming
Morris County College
Randolph, NJ01-1996
MVS Job Control Language
Chubb Computer Services
Parsippany, NJ01-1998
Skills
- JCL Troubleshooting
- Z/OS Systems
- JES2 Operations
- SDSF
- JCL analysis
- Batch Processing
- DB2
- CONTROL-M Scheduling
- Incident Triage
- TSO/ISPF
Timeline
Technology Support III
JPMorgan Chase
02.2017 - Current
Mainframe Technical Support
JPMorgan Chase
08.1987 - Current
Basic Programming
Morris County College
MVS Job Control Language
Chubb Computer Services
Cover Letter
- Dear Mr. German Ballesteros
- I hope this message finds you well. Please find attached my resume for your consideration regarding opportunities in Mainframe Technical Support at JPMorgan Chase. I am confident that my extensive experience supporting z/OS environments and expertise in batch processing and incident recovery would be a valuable asset to your team.
- Thank you for your time and consideration. I look forward to the possibility of discussing how I can contribute to your department.
- Best regards
- Perry Montgomery
- 570-406-5099
- Perry.Montgomery@jpmorgan.com