Perry Wilson Jr.
Los Angeles,United States
Summary
Dynamic professional with a strong foundation in communication and people skills, eager to leverage innovative thinking and adaptability in a collaborative environment. Committed to continuous learning and delivering timely results, while fostering positive relationships with colleagues and clients. Driven to contribute to organizational success through effective teamwork and strategic problem-solving.
Overview
6
6
years of professional experience
Work History
Bus Operator
MV Transportation
07.2023 - 12.2024
- Operate scheduled bus routes, ensuring passenger safety and compliance with transit regulations
- Assist passengers, including those with disabilities, enhancing service accessibility and satisfaction
- Conduct safety checks and report incidents, maintaining a secure environment for all passengers
- Perform basic vehicle maintenance, ensuring operational efficiency and reducing downtime
- Communicate with dispatch to provide timely updates, ensuring smooth transit operations
- Optimized route efficiency, reducing travel time and enhancing passenger satisfaction while maintaining strict adherence to safety protocols
- Streamlined communication with dispatch, facilitating real-time updates and contributing to seamless transit operations across the network
Mobile Associate
T-Mobile
10.2021 - 01.2023
- Engaged diverse customers in high-traffic retail, enhancing satisfaction and loyalty
- Utilized digital tools to educate and onboard customers, improving self-service adoption
- Conducted training on products and processes, ensuring readiness and skill enhancement
- Drove sales by proactively reaching out to potential customers and managing referrals
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Delivery Driver
Amazon
06.2019 - 10.2021
- Delivered packages on time, maintaining high customer satisfaction and safety standards
- Optimized delivery routes using GPS, improving efficiency and meeting strict schedules
- Resolved delivery issues promptly, ensuring professional customer service
- Scanned packages accurately, following proper loading procedures for correct delivery
- Fostered strong relationships with dispatch team and fellow drivers, enhancing overall operational efficiency
- Shared best practices for route optimization
Education
Associate’s - Business Administration
Santa Monica College
Santa Monica, CA05.2020
Skills
- Logistics Management
- Safety Compliance
- Customer Service
- Team Collaboration
- Inventory Control
- Problem Solving
- Time Management
- Leadership
- Creative Thinking
- Conflict Resolution
- Technical Proficiency
- Adaptability
Timeline
Bus Operator
MV Transportation
07.2023 - 12.2024
Mobile Associate
T-Mobile
10.2021 - 01.2023
Delivery Driver
Amazon
06.2019 - 10.2021
Associate’s - Business Administration
Santa Monica College
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